Over a year ago
Please don’t buy for this company. He is selling sick birds. Bought a ring neck which died within a few weeks. Didn’t try to help me resolve the issue. Will report the company to RSPCA for selling sic... See more
Over a year ago
What a great place. Really friendly, knowledgeable staff. Very large selection of birds and equipment in a beautiful location.
Over a year ago
I been there a few times in sky bird shop on Saturdays and I always had a great service from the gentleman was working. I was there today was busy but I had a good service. I definitely recommend to... See more
Absolutely amazing such kind and caring staff who answered all mine and my mums questions and my two buggies are happy and well.lovely cage package with everything inside don’t know if they are only doing that for Christmas though... All animals are kept nicely with lots of water and food. I really recommend to buy from here!😜😜🤪🥰 Amna 12yr old.
This is the second time I’ve had a Chinese hamster safely delivered to Wales from Skybirds & once again I’m very happy, she’s beautiful & obviously well cared for, remarkably calm & happy for a baby hamster just arrived in a new home, I would definitely recommend.
I sell my excess fife canaries here. Birds are individually health checked as they are removed from the travelling cages and from around 200 birds sold here on was found to have a feather lump and returned to me. Birds are provided with a variety of foods, including essential fruit and cages are large and clean. Only lost a star as some mosaic canaries purchased a few years ago were mite infested but easily sorted. Reasonable prices paid for my stock.
Selling sick birds. Bought one Amazon that arrived poorly and had a seizure after 2 weeks. Another amazon again delivered in an anxious state and we had numerous issues over a year that eventually resulted in another death. Very distressing for me and the family, especially as our Amazon before these lived very happily until old age took her.
Bought two cockatiels one died within a week the other died within a month. They sell sick cockatiels
Really disgusting conditions, cramped cages, dirty and unclean. Parrots are kept in miserable cages, with barely any room to move or stretch their wings, no toys for stimulation and droppings everywhere. I was left feeling absolutely horrified. As a keeper of birds myself I cannot believe this place is allowed to do business. I shall be registering my concerns with the relevant authorities immediately..
Amazing people totally in skybirds.great service.grwat to talk to and sort things out.i bought love birds.i got what I wanted.carefully packaged and transported.fully recommend skybirds and there delivery people well with it from start to finish....
Based on analysis of 9 reviews rated 1-2 stars for Sky Birds Pet Store
“I had no problem when i purchased the ticket, but when there was a problem with flight delay and requested for a refu...”
“I had no problem when i purchased the ticket, but when there was a problem with flight delay and requested for a refu...”
“• Spoke to them within 48hrs of the delivery about issues that we noticed (aggression, severe bite which is still pai...”
“• Since then, communication continued and I expressed my dissatisfaction and Jo argued back and refused to accept any...”
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Sky Birds Pet Store is a leading supplier of birds and small animals in the UK, specializing in cage and aviary birds, as well as small mammals. Established in 1991 by owner Guy Smith, the company has over 30 years of experience in the pet trade and has grown significantly to meet the demands of both retail pet stores and individual customers. Sky Birds offers an extensive range of exotic birds, including parrots and budgies, alongside a variety of small animals such as gerbils, hamsters, guinea pigs, and rabbits. The company is dedicated to providing quality animals and expert care, ensuring compliance with DEFRA regulations through approved holding and quarantine facilities. With regular veterinary inspections, Sky Birds prioritizes the health and well-being of their animals, making them a trusted source for pet retailers and pet owners alike. Their commitment to customer service and animal welfare positions Sky Birds as a reliable partner in the pet supply industry.
Sky Birds Pet Store receives a mix of positive and negative feedback from customers. Many reviewers praise the friendly and knowledgeable staff, highlighting their pleasant experiences and the large selection of healthy birds available. Customers appreciate the timely delivery and the overall quality of service, often describing their new pets as happy and well-cared-for. However, there are significant concerns regarding the health of some birds sold, with multiple complaints about sick animals and poor living conditions. Some customers express frustration over unresponsive customer service when issues arise, particularly regarding refunds and support for sick pets. Despite the positive experiences shared, the negative reports about sick birds and inadequate resolution of complaints cast a shadow over the store's reputation.
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