Simple Online Pharmacy | Online Doctor

Excellent online pharmacy. Fast delivery and great service.

Simple are always good at communicating and let you know everything about your order. Always arrives well packaged. You can always chat with them if you have any concerns.

Product is ok - suffering from some side effects. The customer service is the disappointment- After a call with the pharmacist I was offered a voucher towards my next order - I have never received it.

From the very start they have been professional and thorough in everything. Exceptional service - I would recommended them time and time again.

Just great from start to finnish wen ordering my jab pens x

Safe and reliable source of slimming jab that has assisted me in losing weight

Efficient and safe and competitive pricing

Very helpful

I been buying Mounjaro now for 8 weeks, supplied by Simple Online Pharmacy. It has always arrived the next day, so I can be home when delivered

Goods not delivered and no response to notifications

Great all round service. Health checks made, medication checks, weight check and more. Not just a company that's interested in money, they are interested in you and double checking with your health care professionals to make sure its the best decision for your health.

Very easy to get set up to help with weight loss unlike other pharmacies, would highly recommend

Great service

Good product, Very happy with weight loss Very pleased with delivery.

Had a phone conversation about my order which was fine. I was told they wouldn’t take any money until I had got back to them the following day. They took the money anyway the same day and, after I sent the requested information the following day, have not answered any of my emails. They have £193 of my money and I have no idea when or if my order will turn up. UPDATE Following the publishing of this review, Simple Online have asked for more details (not directly). In the interest of fairness, I have not had a problem when my order did not require extra communication with the company. My problem is the lack of customer service when things aren’t straightforward. I was asked to book a phone call which I did. The phone call was made around the time it was booked for. I was asked to get more information from my doctor which I did. Then nothing. The promised follow up the next day didn’t happen. The money was taken when I was told it wouldn’t be and there were no replies to my emails even when one was clearly marked as a complaint. It was only when my review on Trustpilot was published that I got any response. UPDATE My order was sorted and I received an explanation and apology. I have updated my rating from one star to three as I feel that, although there were the issues noted above, the company did eventually work to resolve them.

Very professional and efficient service.

Quick delivery easy instructions

I’d like some support along with my prescription

Takes too long when you’re being reviewed. Lost a week and half waiting

Package was damaged and it took three weeks and five emails to resolve and agree to a replacement.