Sila Heating and Air Conditioning receives a generally positive reception from customers, with many praising the friendly and efficient team that quickly diagnoses and resolves issues. Reviewers highlight excellent customer support, noting prompt responses and effective service for both heating and cooling needs. However, there are notable complaints regarding follow-up communication, with some customers expressing frustration over delays and the need for multiple calls to get updates. While the quality of work is appreciated, concerns about pricing transparency and scheduling delays are also mentioned. Overall, Sila's commitment to customer satisfaction shines through, but improvements in communication and timeliness could enhance the experience further. The sentiment leans positively, reflecting a solid reputation despite some areas for growth.
3 hours ago
While the technician was friendly, I felt the service was a bit rushed. The maintenance could have been more thorough, but my system is working well now. Overall, just average.
3 hours ago
The initial service was great, but I had to call multiple times for follow-up service. When they finally came out, everything was fine, but I expected better communication.
3 hours ago
The team at Sila Heating And Air Conditioning did a fantastic job with my AC installation. They were professional, punctual, and explained everything clearly. Highly recommend!
3 hours ago
I had a wonderful experience getting a new air conditioning unit installed. The installers were knowledgeable and cleaned up after themselves. I couldn't be happier!
While the technician was friendly, I felt the service was a bit rushed. The maintenance could have been more thorough, but my system is working well now. Overall, just average.
The initial service was great, but I had to call multiple times for follow-up service. When they finally came out, everything was fine, but I expected better communication.
The team at Sila Heating And Air Conditioning did a fantastic job with my AC installation. They were professional, punctual, and explained everything clearly. Highly recommend!
I had a wonderful experience getting a new air conditioning unit installed. The installers were knowledgeable and cleaned up after themselves. I couldn't be happier!
The team from Sila was not only friendly but also very efficient. They diagnosed the issue quickly and had my AC running in no time. I was impressed with their professionalism.
The technician was great, but the cost was higher than I expected. I appreciate the quality of work, but they need to be more transparent about pricing up front.
I've used Sila several times for both heating and cooling services. Each time, they've been prompt and effective. Their customer service is top-notch; they really care about their clients.
The service was generally good, but I experienced a delay in scheduling my appointment. Once they arrived, the technicians were friendly and efficient. Just wish the initial scheduling had gone smoother.
I had a new furnace installed by Sila and it was a great experience. The crew was polite and left the place clean after the job. I appreciate their attention to detail!
Sila's customer support was amazing when I had an issue with my heating system. They responded quickly and sent someone out to help within the same day. Truly a pleasant experience!
I had a scheduled appointment that was delayed by over an hour. While the service itself was good and thorough, I think they need to work on their scheduling.
I recently had my heating system serviced, and I couldn't be happier. The technician was knowledgeable and took the time to answer all my questions. My heater is running like new!
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Sila Heating And Air Conditioning is a business that provides heating, ventilation, and air conditioning (HVAC) services. They likely offer installation, maintenance, and repair services for various HVAC systems to ensure optimal indoor climate control for residential and commercial clients. The company may also provide consultations and energy efficiency solutions related to heating and cooling systems.
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