Paid for a delivery 2 weeks ago
Paid for a delivery 2 weeks ago. Still no delivery. Wouldn't recommend. Biggest mistake I made switching from oil. You have no other option but to order from them. No other supplier. Terrible service.
4.6
Excellent
696 reviews
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Review summary
Calor Gas Ireland is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Most expensive
Most expensive, rip off company I've ever experienced
CANNOT INSTALL OWN PRODUCTS
HAVE BEEN A CALOR RETAILER AND ALSO A CUSTOMER FOR 40 YEARS . ORDERED NEW BOILER FOR MY 79 YR OLD MOTHER IT TOOK NEARLY 3 MONTHS TO COME WITH IT ONLY HEATING ONE ROOM ALL OVER THE CHRISTMAS PERIOD AND NOW CANNOT GET THE INSTALLER THEY RECONMENDED TO CALL ME BACK TO INSTALL IT! WANT THE WHOLE THING REMOVED ABSOLUTE TERRIBLE .
Low confidence in service
For several years we have had deliveries at or around the 25% fill level. Despite a note on our system to notify us of a delivery with 24hr notice, we've more recently not had this notice. The driver was able to advise us as its an automatic trigger no call will be received. Roll forwards, or current gas full level was 18% on Monday, with 15l usage (yes because we were using electrical shower as we had no advice of delivery). And still no notice of delivery. Whilst 18% may seem like a reasonable amount, when you've been 'trained' to expect a delivery at 25% what has changed, and why can a delivery date not be scheduled. The office also seems to have changed as each call (there have been 3 so far), has been answered by a different person.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
shop.calorgas.ie
All reviews
696 total • Write a review
Showing 651 - 660 of 692 reviews
FO
Great service even during a Pandemic!!
I was very impressed that my BBQ was delivered so quickly. I live in a remote part of West Cork and it came from Antrim 2 days after dispatch.
Date of experience: June 2, 2020
DM
Service was excellent
Service was excellent, very easy and prompt. We were disappointed the BBQ we really wanted went out of stock overnight.
Date of experience: June 1, 2020
AD
Excellent site
Excellent site, good prices and super fast delivery of BBQ.
Date of experience: June 1, 2020
SB
Arrived very quickly and was just as…
Arrived very quickly and was just as sold.
Date of experience: June 1, 2020
PK
Excellent service and delivery.
Excellent service and delivery.
Date of experience: May 31, 2020
db
Ordered a gas BBQ online Wensday night…
Ordered a gas BBQ online Wednesday night had it delivered Friday afternoon, Plus there was no delivery charge.while other online stores charge for delivery.
Date of experience: May 29, 2020
EL
Very good
Very good. Took a little longer then I thought but put that down to covid
Date of experience: May 28, 2020
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