Paid for a delivery 2 weeks ago
Paid for a delivery 2 weeks ago. Still no delivery. Wouldn't recommend. Biggest mistake I made switching from oil. You have no other option but to order from them. No other supplier. Terrible service.
4.6
Excellent
696 reviews
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Review summary
Calor Gas Ireland is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Most expensive
Most expensive, rip off company I've ever experienced
CANNOT INSTALL OWN PRODUCTS
HAVE BEEN A CALOR RETAILER AND ALSO A CUSTOMER FOR 40 YEARS . ORDERED NEW BOILER FOR MY 79 YR OLD MOTHER IT TOOK NEARLY 3 MONTHS TO COME WITH IT ONLY HEATING ONE ROOM ALL OVER THE CHRISTMAS PERIOD AND NOW CANNOT GET THE INSTALLER THEY RECONMENDED TO CALL ME BACK TO INSTALL IT! WANT THE WHOLE THING REMOVED ABSOLUTE TERRIBLE .
Low confidence in service
For several years we have had deliveries at or around the 25% fill level. Despite a note on our system to notify us of a delivery with 24hr notice, we've more recently not had this notice. The driver was able to advise us as its an automatic trigger no call will be received. Roll forwards, or current gas full level was 18% on Monday, with 15l usage (yes because we were using electrical shower as we had no advice of delivery). And still no notice of delivery. Whilst 18% may seem like a reasonable amount, when you've been 'trained' to expect a delivery at 25% what has changed, and why can a delivery date not be scheduled. The office also seems to have changed as each call (there have been 3 so far), has been answered by a different person.
Company details
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Contact info
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Website
shop.calorgas.ie
All reviews
696 total • Write a review
Showing 631 - 640 of 692 reviews
RR
Accurate product within a few days
Accurate product within a few days
Date of experience: June 4, 2020
MT
ME Tynan
US
Extremely disappointed with customer service
Extremely disappointed- had a kosangas delivered last week which was damaged. Have sent countless emails and tried to ring Calor and their supplier but neither answer their phones. Despite emails promising me they will pick up the damaged unit and deliver a new one, a week later this situation is not resolved. Extremely frustrated and will never use Calor Gas again.
Date of experience: June 4, 2020
VR
Andy Maclean was at our house today and…
Andy Maclean was at our house today and fitted a gas reading sender and he was very polite and no problems. Thanks
Date of experience: June 4, 2020
SD
Ordered a regulator for patio heater
Ordered a regulator for patio heater. Part arrived as promised well packaged .
Date of experience: June 3, 2020
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