Paid for a delivery 2 weeks ago
Paid for a delivery 2 weeks ago. Still no delivery. Wouldn't recommend. Biggest mistake I made switching from oil. You have no other option but to order from them. No other supplier. Terrible service.
4.6
Excellent
696 reviews
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💬Hasn't replied to negative reviews
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Review summary
Calor Gas Ireland is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Most expensive
Most expensive, rip off company I've ever experienced
CANNOT INSTALL OWN PRODUCTS
HAVE BEEN A CALOR RETAILER AND ALSO A CUSTOMER FOR 40 YEARS . ORDERED NEW BOILER FOR MY 79 YR OLD MOTHER IT TOOK NEARLY 3 MONTHS TO COME WITH IT ONLY HEATING ONE ROOM ALL OVER THE CHRISTMAS PERIOD AND NOW CANNOT GET THE INSTALLER THEY RECONMENDED TO CALL ME BACK TO INSTALL IT! WANT THE WHOLE THING REMOVED ABSOLUTE TERRIBLE .
Low confidence in service
For several years we have had deliveries at or around the 25% fill level. Despite a note on our system to notify us of a delivery with 24hr notice, we've more recently not had this notice. The driver was able to advise us as its an automatic trigger no call will be received. Roll forwards, or current gas full level was 18% on Monday, with 15l usage (yes because we were using electrical shower as we had no advice of delivery). And still no notice of delivery. Whilst 18% may seem like a reasonable amount, when you've been 'trained' to expect a delivery at 25% what has changed, and why can a delivery date not be scheduled. The office also seems to have changed as each call (there have been 3 so far), has been answered by a different person.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
shop.calorgas.ie
All reviews
696 total • Write a review
Showing 601 - 610 of 692 reviews
BM
Arrived quickly and my aunt is…
Arrived quickly and my aunt is delighted with it!
Date of experience: June 9, 2020
EL
Terrible
Terrible - worst service I have yet to experience. I bought a bbq on 30 My, money left my account on 1st June, supposed to receive it in 3-4 working days, website says deliveries are as normal. 1. No delivery 2. No information 3. On hold twice for 30 mins 4. No email responses 5. I am extremely uncomfortable that you have my money and will not at least send me a response.
Date of experience: June 9, 2020
GD
Great product and fantastic delivery…
Great product and fantastic delivery time during the current pandemic! Second large item purchased form them and delighted with this company
Date of experience: June 9, 2020
LR
Great service
Great service. Delivered very quick. Happy with my new BBQ
Date of experience: June 9, 2020
mo
Very good value and prompt delivery
Very good value and prompt delivery
Date of experience: June 9, 2020
jc
Prompt delivery good quality and value…
Prompt delivery good quality and value would recommend calor
Date of experience: June 8, 2020
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