Paid for a delivery 2 weeks ago
Paid for a delivery 2 weeks ago. Still no delivery. Wouldn't recommend. Biggest mistake I made switching from oil. You have no other option but to order from them. No other supplier. Terrible service.
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4.6
Excellent
696 reviews
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Review summary
Calor Gas Ireland is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Most expensive
Most expensive, rip off company I've ever experienced
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CANNOT INSTALL OWN PRODUCTS
HAVE BEEN A CALOR RETAILER AND ALSO A CUSTOMER FOR 40 YEARS . ORDERED NEW BOILER FOR MY 79 YR OLD MOTHER IT TOOK NEARLY 3 MONTHS TO COME WITH IT ONLY HEATING ONE ROOM ALL OVER THE CHRISTMAS PERIOD AND NOW CANNOT GET THE INSTALLER THEY RECONMENDED TO CALL ME BACK TO INSTALL IT! WANT THE WHOLE THING REMOVED ABSOLUTE TERRIBLE .
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Low confidence in service
For several years we have had deliveries at or around the 25% fill level. Despite a note on our system to notify us of a delivery with 24hr notice, we've more recently not had this notice. The driver was able to advise us as its an automatic trigger no call will be received. Roll forwards, or current gas full level was 18% on Monday, with 15l usage (yes because we were using electrical shower as we had no advice of delivery). And still no notice of delivery. Whilst 18% may seem like a reasonable amount, when you've been 'trained' to expect a delivery at 25% what has changed, and why can a delivery date not be scheduled. The office also seems to have changed as each call (there have been 3 so far), has been answered by a different person.
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Company details
Information provided by various external sources
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Contact info
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Website
shop.calorgas.ie
All reviews
696 total • Write a review
Showing 591 - 600 of 692 reviews
EM
BBQ cover
I ordered a bbq cover, was sent the wrong one (detail was clear on the order doc) and have been trying to get through to customer service by phone to arrange charge free return and replacement. But holding for 20 mins plus each time before I hang up. Will email and see how I get on! Thank you for your reply below. Once I emailed Calor the service was excellent with a replacement cover dispatched within 24 hours and the incorrect one collected. Happy to change the rating.
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EO
Excellent service I highly recommend.
Excellent service I highly recommend. Absolutely brilliant during Covid 19 we had delivery on time as stated when purchased. Elaine.
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CM
Very happy with the appliance and the…
Very happy with the appliance and the speed at which it was delivered. Very effective heating indoors and outside.
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J
Very good product
Very good product. Well thought out design, good value and good quality workmanship. Straightforward to assemble. My gripes are there is no weather protective cover included which should be a given and to a lesser extent the supplied tools don’t fit the canopy bolts. Overall happy highly recommend.
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