Review summary

Replacement Parts Shop - Anglian Home Improvements has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

good serviceeasy to order quick delivery

easy to order quick delivery

Replacement UPVC window handle

Replacement white UPVC window handle arrived quickly (and thanks to You Tube) I was able to install it in about half an hour. Very competitively priced too at < £10.

Excellent service and sending out the…

Excellent service and sending out the right parts perfect

Competitive pricing

Competitive pricing, efficient service, and careful reliable delivery by Royal Mail very prompt. Perfect

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All reviews

1,000 total • Write a review

Showing 771 - 780 of 996 reviews
J
3 out of 5 stars

Customer service call was great helpful…

Customer service call was great helpful and polite. Dispatch and delivery time is poor. Hide away that can take up to 14 working days for delivery. Options to pay for faster delivery will be better.

Date of experience: December 9, 2021

IH
5 out of 5 stars

Very good service

Very good service, easy site to use. Item ordered delivered in good time

Date of experience: December 8, 2021

FM
5 out of 5 stars

Thanks nothing is ever a problem with…

Thanks nothing is ever a problem with you lot Frank

Date of experience: December 8, 2021

S

SP

US

1 out of 5 stars

Sorely disappointed with the product…

Sorely disappointed with the product and Anglian. Received a letterbox with fingerprints on it and the letterbox did no close fully. Contacted Anglian via their online portal about returning the faulty product and if they could provide me with a prepaid postage label as the item was faulty. Their response was a link online for returns were you have to pay for return postage. I also spoke with someone and they advised I email the technical department as they have more knowledge. I have been waiting for two weeks and have not had a reply from them !!

Date of experience: December 7, 2021

VH
5 out of 5 stars

The order although small was dealt with…

The order although small was dealt with quickly.

Date of experience: December 7, 2021

j

jas

US

5 out of 5 stars

Happy with the service

Happy with the service

Date of experience: December 3, 2021

PS
1 out of 5 stars

A pretty awful experience from start to finish.

Order was placed online. Took the full 14 working days (!!) to be delivered. Wasn’t able to speak to the Online Shop team direct for any queries, always had to go through a central help desk who would hopefully pass messages on. When delivered, only half the order was supplied. Had to chase 3 times to get a resolution. Appalling service, long delivery times. At least the product (not made by Anglian) is of decent quality.

Date of experience: December 3, 2021

ST
5 out of 5 stars

Handles were easy to order

Handles were easy to order, arrived quickly and work well. Also, easy to fit.

Date of experience: December 3, 2021

FK
5 out of 5 stars

excellent service excellent products

excellent service excellent products

Date of experience: December 2, 2021

DW
2 out of 5 stars

Tried to fit the new handle but the…

Tried to fit the new handle but the spindle would not go in to the window far enough even though the new spindle was shorter than the old one.

Date of experience: December 2, 2021

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