Review summary

Replacement Parts Shop - Anglian Home Improvements has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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good serviceeasy to order quick delivery

easy to order quick delivery

Replacement UPVC window handle

Replacement white UPVC window handle arrived quickly (and thanks to You Tube) I was able to install it in about half an hour. Very competitively priced too at < Β£10.

Excellent service and sending out the…

Excellent service and sending out the right parts perfect

Competitive pricing

Competitive pricing, efficient service, and careful reliable delivery by Royal Mail very prompt. Perfect

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All reviews

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Showing 691 - 700 of 996 reviews
PA
5 out of 5 stars

Window handles

Problem with my window handles was solved quickly and efficiently. Thank you!

Date of experience: April 12, 2022

J
1 out of 5 stars

DON'T USE THIS COMPANY

I spent thousands of pounds with this company to have wooden and PVCu windows fitted. All of the cottage bars on my wooden windows have been cut to the wrong length so that they have come away from the glass and let water behind them. I later found out that Anglian don't even make these themselves after being told they did by the sales person. I have tried to get this fixed for over a year now and Anglian ignore my issue and correspondance, even when contacting the CEO. This has forced me to seek legal advice.

Date of experience: April 11, 2022

M
1 out of 5 stars

Poor service

For a uk wide company, the customer service and delivery of products is very below par.

Date of experience: April 5, 2022

C
4 out of 5 stars

Good Quality Window Handles

The window handles were good quality, were decent value for money and arrived in about a week. I would have liked to have had some notice of despatch/delivery.

Date of experience: April 5, 2022

Mp
5 out of 5 stars

Delivery took a bit longer than I…

Delivery took a bit longer than I expected, but it was free

Date of experience: April 5, 2022

JB
5 out of 5 stars

Simple order for replacement window…

Simple order for replacement window handles. Easy to follow site and the goods arrived well-and safely packaged within 5 days. Faultless customer experience.

Date of experience: April 5, 2022

D

Dan

US

5 out of 5 stars

MUCH Cheaper than expected, superb service and product

MUCH Cheaper than expected, professional from sales and survey to flawless installation. No mess left, and I mean spotless. Installation team walked us round to ensure satisfaction before us signing off. No fuss, did what they said, when they said for the price quoted. Highly recommended.

Date of experience: April 5, 2022

BW
1 out of 5 stars

Page2 - placing extension on 2020

On that day when Nigel Farmer visited us with the Shawbrook loan application, he intentionally deceived myself and my husband and presented us with the customer satisfaction forms as part of the paper work and made us sign them to release the fund from Shawbrook. Now my husband and I are forced in to making monthly payments to an Anglian project that is incomplete. We have no choice but to make payments as it will damage our credit reference if payments are missed. When confronting Nigel Farmer with this issue he responds that it is out of his hands now and that it was a mistake. And now we are having to deal the Anglian Paralegal team Rinu Mathew using the signed Customer satisfactions form against us as legal technicality. The customer satisfaction form should not have even been presented to my husband and I until the completion of the project. Let alone submitted to Shawbrook for releasing the funds. This is unethical business practice and Non-compliant to FCA treating customers fairly Anglian should NOT have the privilege of selling Shawbrook finance facilities. We are due to make our second payment and yet our Anglian extension project is still incomplete. This whole ordeal has been extremely stressful with my husband and I filled with regrets of choosing Anglian it has been an absolute nightmare. We were sucked in by the size of Anglian and its bespoke design but the real service does not live up to what is advertised. I wish I did not ignore the other bad reviews it would save us a lot of heartache and stress. We are not normally the type of people who express our views like this, but we feel we have No choice as my husband and I have experienced nothing but neglect and now Anglian Home Improvements have taken our money without completing the work.

Date of experience: April 4, 2022

C
5 out of 5 stars

Needed a new handle for 10 year old…

Needed a new handle for 10 year old window. Easy to order on website and delivered in a few days. Exact replacement of original, modestly priced. Chris Melton Mowbray

Date of experience: March 27, 2022

FL
4 out of 5 stars

Door Handles in gold

The goods arrived well packed and were delivered under standard terms through Royal Mail. I have not had a chance to fit them. Possibly this weekend.

Date of experience: March 18, 2022

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