Review summary

Seneca Learning receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

See what reviewers are saying

C
Constantly logs me out and loses my progress

When it works, it's pretty decent, even the free version. The problem is that it doesn't ! It constantly logs me out, regardless of which browser I'm using (cache cleared, etc). I can be typing on the last question of a section and it pops up with the "You haven't logged in for a while." Sometimes barely an hour has passed! It doesn't save your progress, either, so clicking 'log in' will lose everything you've done up until then in that section - notes, working, thinking, answers, etc. It's incredibly frustrating and I've reported it a few times via the "Does this keep happening?" button, but I haven't heard anything back. I'm sorry, but it should save a state with your progress at the very least, so that when you log in again, you can carry on from the question you were on. For it not to do that is just poor programming / software design.

MS
My son benefited hugely from it

My son benefited hugely from it, he said it really helped. The team , especially Olivia, were knowledgable, polite, friendly and very helpful. Can’t recommend them enough, thank you!

c
Good variety of resources

My son used Seneca Learning for GCSE revision and found it to be really useful. We upgraded to premium after he had used the basic package in school. He liked using the mini mocks and the fact there was a variety of options for revision resources. The customer service was also really good.

A
Easy to use

Easy to use, large selection of courses and very useful when the school uses it too!

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All reviews

444 total β€’ Write a review

Showing 81 - 90 of 440 reviews
SR
1 out of 5 stars

does not help me in any way

does not help me in any way

Date of experience: September 23, 2024

NB
5 out of 5 stars

Excellent Service

Their service is impressive and stands out significantly compared to others in this field. The lessons are engaging, visually appealing, and informative. I wouldn't hesitate to use them again. Additionally, it was great to have the option to cancel easily when the tutorials were no longer needed. I will certainly be returning to use them again.

Date of experience: September 23, 2024

K
5 out of 5 stars

Seneca team go above and beyond to help…

Seneca team go above and beyond to help students and parents with any issues etc like transferring accounts . Seneca helped my son achieve amazing results for his GCSEs and has all materials and tests relevant to the topics he is studying for - lots of tests to practice . AMAZING

Date of experience: September 23, 2024

SA
5 out of 5 stars

Great revision tool!

Seneca is a very good revision tool if supplemented with other methods of revision. They cover a wide range of and have practice papers/questions for most subjects and exam boards at 11+, KS3, GCSE, BTEC and for most S.T.E.M A-Levels. They even have resources for Keystage 1, University, Driving theory and Things for Teacher CPD. If you use their premium you also get access to hyperlearning, "Night Before" and flashcard resources complete with quirky "Stress-Buster" sections to relieve pressure/anxiety. as well as their A.I Assistant Amelia although I didn't really use it as I didn't feel the need. Support staff are also very kind, understanding and prompt. I received a message back within 30 minutes of my initial and rather long email. All in all great experience, I used them throughout my GCSE's and A-Level exams and would definitely use them again if I ever needed to resit or have children, Thank you. (Date of experience was my final exam, however I have been using it for about 3 years beforehand.)

Date of experience: September 17, 2024

K

KO

US

5 out of 5 stars

Helped my son with revising for his…

Helped my son with revising for his GCSE.

Date of experience: September 17, 2024

TB
5 out of 5 stars

Initial impressions are great

Just got this via the school and looks like a really helpful resource. It enables you to keep on top of your child's homework, assignments & progress. Also gives me as a parent insight into the syllabus and I can see this really helping me support my children with their progress at school.

Date of experience: September 14, 2024

JS
5 out of 5 stars

Great resources and easy refund process

My son used the resources and found them to be excellent for his learning style. Also when a renewal for premium was taken, as I had forgotten to cancel, they sorted out the refund straight away. Excellent service and excellent resources. Highly recommend

Date of experience: September 14, 2024

AM
5 out of 5 stars

Great for home education

Seneca is an excellent platform to support home-learning. It's easy to track progress across multiple subjects and courses. The content is engaging and has a variety of built-in ways to consolidate learning. A great resource for home-educated child and super-helpful to support parents in providing this.

Date of experience: September 13, 2024

K

KMV

US

5 out of 5 stars

Subscribed for GCSE revision

Subscribed for GCSE revision. It was very helpful, easy to use and subjects broken down into the learning topics. Will definitely use again for A-levels.

Date of experience: September 12, 2024

TS
1 out of 5 stars

Not fit for purpose

Not fit for purpose! We subscribed to the full package with the supposedly wonderful A1 assistant. My daughter has had so much trouble with it either not working or not being helpful at all. When we tried to get our Β£200 back we have been repeatedly told no. They won't even give a partial refund even though there is no benefit to the subscription at all. They even suggested I complain to my credit card company! I don't feel this is a genuine company with care for your children's learning. Don't waste your money. Very disappointed in the companies response will be escalating this

Date of experience: September 12, 2024

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