Review summary

Seneca Learning receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

C
Constantly logs me out and loses my progress

When it works, it's pretty decent, even the free version. The problem is that it doesn't ! It constantly logs me out, regardless of which browser I'm using (cache cleared, etc). I can be typing on the last question of a section and it pops up with the "You haven't logged in for a while." Sometimes barely an hour has passed! It doesn't save your progress, either, so clicking 'log in' will lose everything you've done up until then in that section - notes, working, thinking, answers, etc. It's incredibly frustrating and I've reported it a few times via the "Does this keep happening?" button, but I haven't heard anything back. I'm sorry, but it should save a state with your progress at the very least, so that when you log in again, you can carry on from the question you were on. For it not to do that is just poor programming / software design.

MS
My son benefited hugely from it

My son benefited hugely from it, he said it really helped. The team , especially Olivia, were knowledgable, polite, friendly and very helpful. Can’t recommend them enough, thank you!

c
Good variety of resources

My son used Seneca Learning for GCSE revision and found it to be really useful. We upgraded to premium after he had used the basic package in school. He liked using the mini mocks and the fact there was a variety of options for revision resources. The customer service was also really good.

A
Easy to use

Easy to use, large selection of courses and very useful when the school uses it too!

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All reviews

444 total • Write a review

Showing 411 - 420 of 440 reviews
S
5 out of 5 stars

My son used Seneca leading upt o his…

My son used Seneca leading upt o his GCSEs and he found the platform easy to use and helped in his understanding of the subjects. I recommend this platform to anyone looking for quality easy revision material for their GCSEs. The customer service is also excellent.

Date of experience: September 29, 2020

s
5 out of 5 stars

Thank you Seneca for your support…

Thank you Seneca for your support during my daughter's GCSE's and for sorting everything out so quickly when I forgot to cancel our subscription. I am highly impressed by you customer service and wish you all the very best.

Date of experience: September 17, 2020

DN
5 out of 5 stars

Far less expensive than tutoring and more effective

My son used Seneca almost exclusively for his GCSE preparation. He found the platform easy to use, but more importantly, the methods taught him to understand the subjects in much finer detail. I recommend this to any student currently struggling with some or all subjects. The customer service is also excellent.

Date of experience: September 14, 2020

MM
5 out of 5 stars

Refunds and Customer Support

The Seneca team we’re really helpful and nice when I sadly had to cancel my subscription- very efficient and swift responses also.

Date of experience: September 14, 2020

HS
5 out of 5 stars

In year 10 mocks I had got a 3 in…

In year 10 mocks I had got a 3 in biology ,4 in physics , 6 in chemistry and 5 in geography, I wasn’t happy at all with these grades but I stuck with senaca and kept going at it with these subjects and in the December mocks I had got a 6 in bio , 6 in physics and a 8 in chemistry and a 6 in geography and I also tried it for business and I got a 6 in it . Now for my predicted Grades I had a 7 in bio a 7 in physics a 8 in chem a 6 in geography and a 7 in business. And I owe all this to seneca as they also made me achieve high grades in topic test aswell. Would 100 % recommend it and premium.

Date of experience: September 11, 2020

J
5 out of 5 stars

Brilliant revision program for those who dont like to write copious amounts of notes!

Brilliant people- very fast to answer any queries. My daughter really got excellent value out of the premium subscription for her GCSE subjects - revision modules were well written and questions were on point. I dont think she'd have done as well if she hadnt had Seneca as part of her revision program.It's shame they dont have the CIE AS subjects we need at present or we'd be still be signed up with them for sure.

Date of experience: September 9, 2020

S
5 out of 5 stars

Really was a godsend during lockdown

Really was a godsend during lockdown. My son has special needs and doesn't work at his age level but we adapted learning through seneca. Clear easy to use, can see where more work is needed to fill in gaps in his education

Date of experience: September 7, 2020

BB
5 out of 5 stars

Studying is fun and painless...

I have four children who have been using Seneca every evening as one of their study tools for the last 3 years, whilst in high school. My eldest son managed 10 grade 9s and my eldest daughter managed 4 grade 9s and 5 grade 8s. It really is an incredible learning platform if it’s used consistently. Thanks to Seneca for making studying fun and less painful. Keep up the great work, as I have two more children to complete High School. I’m looking forward to finding out more about the A-level support you have! 👍🏻

Date of experience: August 20, 2020

LB
5 out of 5 stars

Excellent site for learning

Excellent site for learning, also a choice to contact the kind people working there for questions or help too. Each lesson gives you information, then tests you on your knowledge with questions which is great for remembering certain subjects (And also contains memes and funny Gifs which is cool). You can join classes with classmates and the teacher can set assignments and check your progress so they know who has actually been doing work. Overall a great app/website to get all your information for whatever subject and level (e.g. Science in GCSE or A levels etc). A cool feature is that there is a class leaderboard and world leaderboard for each course to keep yourself motivated to make it to the top! Also 100% free unless you get premium, no time limit for completing courses, and a choice to try the lesson again if you didn’t get all the questions right. (Lesson length can vary, but they’re usually 5+ minutes depending on how well you know the subject - sometimes they can last over 10 minutes). I definitely recommend to all students.

Date of experience: August 19, 2020

c
5 out of 5 stars

Very useful

Very useful, asks all the right questions.

Date of experience: August 14, 2020

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