This was my first time ever leasing a vehicle, having previously always purchased cars outright, so naturally I had a number of questions and some apprehension about the process. From the very first conversation, Wayne (Gough) was incredibly helpful and patient in explaining how leasing works, breaking down the steps in a clear and reassuring way. His professionalism and knowledge immediately put me at ease.
My main priority was securing a vehicle as quickly as possible due to a personal circumstance as I have a neurodiverse child whose routines and stability are extremely important to maintain. When researching other companies, I came across numerous reviews indicating delays in car delivery, which was a major concern for me. Wayne, however, completely understood my situation and went above and beyond to ensure that I would receive the car promptly. Not only did Wayne find a package that suited my specific needs, but he also made sure that the delivery timeline worked perfectly for us. True to his word, the car arrived in immaculate condition, exactly as scheduled. I was contacted 72 hours in advance by both Wayne and the delivery team to confirm all the details.
What truly sets Wayne apart is that he was not just focused on making a sale because he genuinely cared about helping me find the right solution. His consistent communication, whether via email or phone, was outstanding. He was always responsive, courteous, and proactive. I would wholeheartedly recommend Select Car Leasing to anyone considering leasing a vehicle. And above all, I strongly recommend asking for Wayne Gough! He is an exemplary sales consultant and a true asset to the company.
