11 months ago
Shower died last night ,found a direct replacement on screw fix (Trinitron madid 2)was old one(new one Trinitron enrich) perfect replacement.fitted in 20 minutes,even with a 3 year olds help. Highly r... See more
11 months ago
Their website never lets me in. Server error etc. Etc. Rubbish. I end up going to B@Q
Over a year ago
I have been to the new store in Carnforth a few times now. Every time its been a very good experience. This weekend they really went above and beyond to help me find the item that I needed. I'm not a... See more
Over a year ago
Big thanks to Maddie (manager at Beverley branch). Very kind and helpful, will definitely be going back again, thank you 🙂
Currently needing all sorts of supplies for a project at home, screwfix have been fast, efficient and cost effective! Great service - would have given 5 stars if not for some items being out of stock
visited the Hawkhill Branch and the staff were amazing I travel a lot and visit a lot of screwfix, By far the best shop
Based on analysis of 9 reviews rated 1-2 stars for Screwfix
“I had a failure of a Drayton Wiser hub identified by Drayton technical support”
“Next day delivery to store is dependent on Parcelfarce and can take up to 4 days, so a waste of time and quicker to o...”
“I had a failure of a Drayton Wiser hub identified by Drayton technical support”
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Screwfix is a leading retailer in the UK, specializing in trade tools, accessories, and hardware products. The company offers a wide range of items suitable for various sectors, including construction, plumbing, electrical, and home improvement. Customers can find everything from power tools and hand tools to plumbing supplies and building materials, catering primarily to professionals in the trade as well as DIY enthusiasts. With a focus on providing quality products at competitive prices, Screwfix operates an extensive online platform at www.screwfix.co.uk, enabling easy browsing and purchasing. The company’s commitment to customer service is reflected in its efficient logistics and a network of over 700 stores across the UK, ensuring that customers can access their needed supplies quickly and conveniently.
Screwfix receives a mixed response from customers, with many praising the helpful and friendly staff across various branches, such as those in Carnforth and Beverley, who go above and beyond to assist shoppers. Reviewers appreciate the availability of products and the efficient service, often highlighting positive experiences with staff members like Maddie and Spencer. However, significant complaints arise regarding delivery issues, particularly with Parcelforce, which many customers find unreliable, leading to delays and dissatisfaction. Additionally, there are concerns about warranty support, with some customers reporting problems with products purchased from Screwfix not being covered as expected. While the in-store experience tends to be positive, the delivery and warranty issues detract from the overall satisfaction.
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