Over a year ago
Sanderson’s Canterbury ….. never ever use them . They just want to keep dropping the price to get a quick sale . They were absolutely awful and in the end we ran a couple of mystery calls only to be... See more
Over a year ago
It was a long arduous sale, two buyers pulled out and the third time we had a ‘I want 3% off’ just before exchange. That said Charlotte in the progressions team kept me Informed at every turn offering... See more
Over a year ago
Specifically aimed at the Ashford branch only. Given your ethos of professionalism and customer service you have totally failed. This company are disingenuous and hide behind emails rather than have a... See more
Just had my complimentary internal conservatory valet. Purchased roof blinds last year and am very pleased with the Sanderson product. Rob and Lewis carried out the valet and wow what an amazing job they did. Just to put the cherry on the cake, both Rob and Lewis were a pleasure to have in my home. Punctual, Clean, Respectful and very friendly. Well done both.
Very well made, really pleased I had Sanderson, the fitter was very good, first class shutters
Beware! Stay far far away from Sandersons in Kent as a student letting a company. They will lure you in with "discounts" and then after tying you into a contract, they will bombard you with hidden payments and then punish you with late fees and fines without mercy after carefully crafted (really confusing) payment dates to make up for their "discounts" and more.
Based on analysis of 5 reviews rated 1-2 stars for Sandersons UK Estate Agents
“Given your ethos of professionalism and customer service you have totally failed”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Sandersons UK Estate Agents is an independent estate agency operating in Kent and Somerset, specializing in property sales, lettings, management, investments, land, and new homes. Established in 1992, the company has built a reputation for providing high-quality service and expert local knowledge, serving clients in various communities, including Ashford, Canterbury, Maidstone, and Wells. With a focus on customer satisfaction, Sandersons UK aims to support individuals and families looking to buy, sell, or rent properties. The agency is dedicated to delivering proactive professionalism and integrity, ensuring that clients receive valuable advice tailored to their specific real estate needs. Through their commitment to excellence, Sandersons UK continues to redefine standards in the estate agency sector.
Sandersons UK Estate Agents receives a mix of feedback from customers, with a notable 78% expressing positive experiences. Many reviewers commend the professionalism and excellent service provided by staff members, particularly highlighting individuals like Charlotte and Neil for their effective communication and support during the sales process. Customers appreciate the quality of products, such as blinds, and the prompt resolution of issues, showcasing a commitment to customer satisfaction. However, there are significant complaints regarding the service quality, particularly from the Ashford branch, where some customers describe experiences as unprofessional and frustrating, especially during the progression phase of sales. Delays and poor communication have also been cited as areas needing improvement.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.