Always use Sainsburys for my travel…
Always use Sainsburys for my travel insurance they are very easy to arrange on line and help with all my exciting ailments

8 months ago
The price was reasonable and the application process straightforward. I cannot comment on the claims handling as, thankfully, I did not need to use it.
8 months ago
Very good price, very quick to use and easy to follow app Very good and informative information sent ect
8 months ago
can't leave a review did not know whatb would happen if we made a claim.it's stupid to ask for a review if the insurance claim is not used!!!
Always use Sainsburys for my travel insurance they are very easy to arrange on line and help with all my exciting ailments
they didnt abide to what the agent told me selling the policy to me and lots thousands of pounds avoid
Great price considering we are both in our 80’s. Fortunately we didn’t have to use them but good to have the knowledge that we had a strong company behind us
Had your insurance before pleased with the service
Had no problems quick and easy to complete online
Easy to arrange, covered all my needs at a reasonable price
Having waited for about an hour with one person in front of me to pick up pre ordered travel money I’m still queuing! This level of service is unacceptable.
Easy to use the site everything there whats needed
Best cover re price & cover. Easy to navigate website and set up policy & payment.
misinformation. LIES and given the run around. when i got a scam transaction on my credit card in June and disputed , i thought it was ok. but 2 months later, they fake company come back with somehow getting all my personal details to make Sainsbury bank reverse the dispute. to make matter worst Sainsbury bank refuse to give me the details for the fake merchant operating in Hong Kong, even when i stated to Sainsbury bank i have not received any goods showing them proof from a door cam that sate they stated they delivered the goods , Sainsbury bank ignored me and just want me to waste my time going to the financial ombudsman to deal with it. as Sainsburys bank cant do a "double jeopardy" on disputed transactions. they cant even proof that its only their hearsay. it seems Sainsbury bank have a higher security checks on purchases made online to uk stores but international purchases are easily let through and get fooled by them. i have been having too many bad experiences with Sainsbury bank this year with too many lies and excuses given me. i cant wait to get rid of them after i get my money back from the fraudulent transactions made on my account. This has affect mentally and physically, but sainsbury bank just don't care. I hope the government investigate sainsbury on the way they do things as we don't want another post office scandal. As from other reviews, I am not the only one
I had difficulty on line, I phoned the office and the person who answered was kind considerate, and professional. She helped me overcome all my problems. I wish there were more like her. A credit to the company.
Form was straightforward and quick to complete.
I had cancelled a policy and then had great difficulty getting back to improve the policy Once on the telephone I found the person to whom I spoke to very helpful
How come insurance is cheaper on line than annually, how about offering quotes as per on line. Plus Sainsuburys portal lousy never works
Had a great holiday with peace of mind knowing that I had good insurance cover in the event of any incidents occurring.
Thank you very much
Just following the step by step instructions on my phone screen and setting up my account for mine and my partners new 3 months old puppy. And the price for what we need for our puppy yearly is very reasonable price.
travel money sale for euros is less than is obtainable elsewhere, even with nectar card, what a let down.
SainsburysBank give you no protection! They go against Chargeback & Section75!! Absolutely disgraceful calling a customer a liar!! People your money is not safe (even when everything finally goes to NatWest)!! Please AVOID AVOID AVOID!!!!
I was very pleased to have the insurance cover for my weekend cruise , fortunately I didn’t need it but always a comfort to know it was there if I had needed it.
Based on analysis of 16 reviews rated 1-2 stars for Sainsbury's Bank
“As suggested, I called your customer service and all I was told is to reduce the premium I need to reduce the cover”
“Sainsbury pet insurance have been great in handling claims but now they are unsympathetic and cold in their response...”
“Sainsbury pet insurance have been great in handling claims but now they are unsympathetic and cold in their response...”
“Car insurance”
“Car insurance”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Sainsbury's Bank is a financial services provider based in the UK, offering a range of products designed to meet the needs of individuals and families. The company specializes in various financial solutions, including home and travel insurance, pet insurance, travel money, and savings accounts. Sainsbury's Bank aims to provide accessible financial products to its customers, particularly those who are Nectar loyalty program members, offering them additional benefits and rewards. Targeting consumers who seek comprehensive insurance coverage and competitive rates on travel money, Sainsbury's Bank also emphasizes its commitment to customer service and ease of use. With its affiliation to the well-known Sainsbury's supermarket brand, the bank leverages its extensive customer base to deliver tailored financial solutions, ensuring that clients can find the right products for their specific needs.
Sainsbury's Bank receives a mix of positive and negative feedback from customers regarding their insurance services. Many reviewers appreciate the reasonable pricing and straightforward application process, highlighting that it is easy to set up and offers peace of mind. The user-friendly app and clear documentation contribute to a generally smooth experience for purchasing policies. However, there are significant concerns regarding claims handling, with some customers expressing frustration over premium increases and perceived unresponsiveness when claims are needed. Specific complaints mention difficulties with pet insurance claims and a lack of support from customer service. Overall, while many find value in the insurance offerings, the negative experiences with claims processing cast a shadow on the overall sentiment.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.