Reviewers generally find Sailthru to be a valuable tool for marketing, particularly praising its robust features for customer insights, email marketing, and personalization. Many customers highlight the platform's effectiveness in driving growth and improving customer engagement, with several noting a high return on investment from their campaigns. However, there are consistent complaints regarding the customer service response times, with some users experiencing delays in getting assistance. Additionally, a few reviews mention bugs and glitches that can hinder performance, particularly when exporting reports or navigating the analytics dashboard. While the interface may be overwhelming for new users, those who adapt appreciate the innovative solutions Sailthru offers.
3 hours ago
Overall, Sailthru does a great job with customer insights and automation. However, I've encountered a few bugs while exporting reports. It's not a dealbreaker, but it can be frustrating.
3 hours ago
While Sailthru has some great features for personalization, I've found their customer service to be lacking at times. It can be difficult to get quick answers when you need them.
3 hours ago
Sailthru provides decent insights, but I feel like the analytics dashboard could be more intuitive. It takes time to find the information I want, which sometimes slows down decision-making.
3 hours ago
Sailthru has been a key player in our growth strategy. The platform allows us to reach our audience effectively. Even with a few minor issues, the positives far outweigh the negatives.
Overall, Sailthru does a great job with customer insights and automation. However, I've encountered a few bugs while exporting reports. It's not a dealbreaker, but it can be frustrating.
While Sailthru has some great features for personalization, I've found their customer service to be lacking at times. It can be difficult to get quick answers when you need them.
Sailthru provides decent insights, but I feel like the analytics dashboard could be more intuitive. It takes time to find the information I want, which sometimes slows down decision-making.
Sailthru has been a key player in our growth strategy. The platform allows us to reach our audience effectively. Even with a few minor issues, the positives far outweigh the negatives.
Sailthru has transformed our email marketing strategy. The segmentation capabilities are fantastic, allowing us to target specific audiences effectively. We've seen a noticeable increase in engagement since we started using their service.
Integrating Sailthru with our existing CRM was surprisingly easy. The step-by-step guide made the process smooth. The only downside is the pricing, which can be a bit steep for smaller businesses.
I appreciate how Sailthru stays updated with the latest trends and technologies. Their innovative solutions keep us ahead of the competition. I just wish their customer service was a bit faster in responding.
The Sailthru support team is incredibly helpful! They guided us through the onboarding process, and I feel confident in using the platform. Just wish the initial setup was a bit more user-friendly.
The features Sailthru offers are robust and powerful, but I found the interface a bit overwhelming at first. Once I got the hang of it, it worked well for us, but new users might need more tutorials.
Sailthru has helped us with customer retention strategies, but there are glitches that pop up from time to time. I expect more stability for the price we're paying.
Since switching to Sailthru, our customer engagement has skyrocketed. The ability to tailor our messaging has made a huge difference. It's worth every penny!
We've been using Sailthru for a few months now and are thrilled with the ROI from our campaigns. The personalization options are top-notch! Definitely recommend it to others looking to boost their marketing efforts.
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Sailthru is a marketing technology company that provides personalized customer engagement solutions for businesses. The platform offers tools for data-driven email marketing, customer segmentation, and lifecycle management, aiming to enhance customer experiences and drive retention. Sailthru serves various industries, helping brands optimize their marketing strategies through targeted communication and analytics.
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