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Review summary
Rona Shoes has mixed reviews from customers. Customers particularly appreciate quality and service, though some mention concerns about poor quality and customer service.
Terrible customer service! Ill never order from them again
Terrible customer service never recieved item canada post delivery confirmation is to a different city than I live in and the company wouldn't do anything. Had to go through my credit card to get money back.
Even though the first pair of shoes I ordered never arrived nothing to do with your company. The couriers fault.. your customer service was very helpful unlike the couriers customer service that still have not responded to my emails but overall a good product when I got my second order
Poor quality and came broken. And there not taking responsibility or offering anything back.
The lace wire on one locked up and wouldn't loosen the first hour of wearing them. Then when I pulled and freed them (yes while pulled and unlocked) it stripped the mechanism completely. Sent videos and no support from the company at all. Being completely ignored.
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