★Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
RodgersResidential - Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
worst experience ive ever had with a private rent agency.
very bad company to rent with. dont help with problems in the rented house, dont ever respond. and dont care about your well being untill they want there rent. after getting it they clear off for another month. NATASHA RODGERS ESPICALLY, very very rude woman. woman thinks she has it all when really she cant even get a bloody email right. disgraceful behaviour from her attitude and also told me to 'hire my own plumber' when there pipes burst. also TRIED to take MY DEPOSIT off me and hand IT ALL TO MY EX. ILLEGAL.
Their employees have communication problems. We left notes to the responsible persons because they were not at the office. They never called us back. We emailed the person we had been advised, but he never responded. If this company can hire or sell any property, any company can do it as well! I blacklisted this company. I will never work with them.
Rogers residential have been amazing. Very quick at signing the lease as i needed to rent somewhere else in such a short time. Very reliable and supportive to any assistance needed. Would 100% recommend. Thankyou rogers residential
Rodgers residential has to be the worst estate agent I have ever came across. I have commented on here before about the scandals and nastiness of ther team. This time I'd like to let people know that how they have treated my x partner and my 5 kids that are in 1 of ther over priced properties.my 5 kids 1 of which is a premature baby is left in house with no hot water or heating especially at this time of the year is sickening and just shows what type of people work ther after reporting it to be fixed she is still waiting and told it could be another 2 to 3 days before any1 calls. This is ridiculous this is a mother trying to keep her kids warm to be mouthed of to by the staff for making a point that they have a legal obligation to provide hot water and heating at ther properties
After about 5 months of frustration looking for rentals I contacted Charlotte, right away she was the most helpful person, polite professional and full of options. She made the process so simple from first phone call enquiring - to signing the tenancy agreement. By far the best estate agent I have dealt with!
#smoothasbutter
Charlotte, the person we dealt with mostly, was helpful and made the stressful process of renting very comfortable. One of the most professional agents in Belfast from my two month experience of trying to rent before I found them. I had gotten covid when I was supposed to do my face to face viewing and they kindly took the detailed video of the place, to help me to view the property. I will be mostly liaising with them when it comes buying a home or renting again.
I am beyond grateful to have had such an amazing estate agent working on our behalf! Charlotte Luft has been fabulous to work with!
She is professional, on the ball, and always willing to answer any questions. She has been extremely efficient, and always follows through with what she says she will do. Her efforts have made the whole rental process so much less stressful.
Charlotte went above and beyond in helping us to secure a flat, and it has been a blessing to have her work with us. I would recommend her to anyone looking for an exceptional estate agent!
Thanks Charlotte!
If there was an option for a zero star rating for this agency, we would most certainly be choosing that.
Me and my co-applicant have been searching for a property to rent in Belfast for the past few weeks and we had been in contact with Rodgers Residential regarding a few of the properties they had advertised. My co-applicant had been to view a few. They seemed eager to get the money off us before we had even viewed the contract, which according to themselves is 'confidential' until you have placed a substantial deposit. However, after researching we had understood that deposits were not to be paid until the contract has been made available to the proposed tenants. The staff of this agency very clearly have a severe lack of professionalism. This not only comes across in their emails, but also over the phone. My co-applicant had been called by the agency 2 times while she was in work, where she was unable to take the phone call. However, according to the lack of response they had received from us, they took it upon themselves to decide that they were not the right agency for us. We had not been informed of this and had I not rang them this afternoon I do not think we would have been informed at all, judging by the very blunt, rude attitude that I was addressed with by James over the phone. Their service is ridiculously bad and unprofessional and we wouldn't recommend this agency to anyone looking for property in the Belfast area. To us, they seem to only care about getting their money, because they certainly do not care about their applicants. If there was an option for a zero star rating for this agency, we would most certainly be choosing that.
I recently bought my first home through Rodgers and Alia was a fantastic help. Alia was very friendly, responsive and patient with my many questions. Alia could not have been more helpful and made the whole process very straightforward and stress free.
Tamara has been looking after our rental properties for almost a year now and we have been extremely impressed. She is very professional and knowledgeable when it comes to any issues we have , dealing with them promptly and efficiently. Tamara is always a pleasure to speak to and we know that we can rely on her to keep us on track with our rentals. Thanks again Tamara: )
Recently bought a new apartment through Rodgers Residential - Alia was very friendly and helpful throughout the buying process. Alia responded promptly with responses to any queries that I had. Would highly recommend Alia & the Rogers Residential team.
Scott is very professional and extremely courtous and pleasant to deal with. Any work that I have needed done, Scott has sorted out quickly and efficiently. Scott always keeps me informed of any updates and always does a follow up call to ensure work has been completed. Scottt provides an excellant service.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.
