RodgersResidential - Estate Agents
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If there was an option for a zero star rating for this agency, we would most certainly be choosing that.
Me and my co-applicant have been searching for a property to rent in Belfast for the past few weeks and we had been in contact with Rodgers Residential regarding a few of the properties they had advertised. My co-applicant had been to view a few. They seemed eager to get the money off us before we had even viewed the contract, which according to themselves is 'confidential' until you have placed a substantial deposit. However, after researching we had understood that deposits were not to be paid until the contract has been made available to the proposed tenants. The staff of this agency very clearly have a severe lack of professionalism. This not only comes across in their emails, but also over the phone. My co-applicant had been called by the agency 2 times while she was in work, where she was unable to take the phone call. However, according to the lack of response they had received from us, they took it upon themselves to decide that they were not the right agency for us. We had not been informed of this and had I not rang them this afternoon I do not think we would have been informed at all, judging by the very blunt, rude attitude that I was addressed with by James over the phone. Their service is ridiculously bad and unprofessional and we wouldn't recommend this agency to anyone looking for property in the Belfast area. To us, they seem to only care about getting their money, because they certainly do not care about their applicants. If there was an option for a zero star rating for this agency, we would most certainly be choosing that.