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HomeRize Credit Union Reviews
Rize Credit Union logo

Rize Credit Union Reviews

4.616666666666666 out of 5 stars
4.616666666666666 out of 5 stars
4.6
|Excellent|60 reviews

Last reviewed 6 months ago

TrustScore

4.6
4.616666666666666 out of 5 stars
Excellent
5 out of 5 stars
50
4 out of 5 stars
3
3 out of 5 stars
4
2 out of 5 stars
0
1 out of 5 stars
3
60 reviews in total

Review summary

Rize Credit Union receives overwhelmingly positive feedback from its members, with many praising the friendly and professional service provided by the staff. Reviewers highlight their great experiences when opening accounts, noting the efficiency and helpfulness of employees like Beverly. Customers appreciate the supportive environment, with many feeling that their banking needs are well taken care of over the years. However, a few long-term members express frustration with recent changes since the rebranding to Rize, mentioning a shift towards more automated services that detract from personal customer service. Despite these concerns, the overall sentiment remains highly favorable, with many considering Rize one of the best credit unions available. Overall, Rize Credit Union is viewed positively by the majority of its customers.

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Based on reviews, created with AI

See what reviewers are saying

Andres Mena
Andres MenaFeatured

6 months ago

5 out of 5 stars

Nice work

Friendly service great service

Deborah Washington
Deborah WashingtonFeatured

6 months ago

5 out of 5 stars

Great experience opening my account…

Great experience opening my account Beverly was extremely helpful with directing me to the website to start the process within minutes the form was filled out and BAM next day my account was open than... See more

walter Garcia
walter GarciaFeatured

7 months ago

5 out of 5 stars

Growth and potential

I selected a high rating due to the significant potential Rize demonstrates. Its current offerings, while nascent, suggest a promising future within the financial sector. The development team appears... See more

Fredrick
FredrickFeatured

7 months ago

5 out of 5 stars

DeLon Stevenson

DeLon Stevenson, I don't have to say no more. Very Professional

Filter by rating:
Andres Mena
Andres Mena
1 reviews•New Reviewer
Featured
6 months ago
5 out of 5 stars

Nice work

Friendly service great service

Helpful?
Deborah Washington
Deborah Washington
1 reviews•New Reviewer
Featured
7 months ago
5 out of 5 stars

Great experience opening my account…

Great experience opening my account Beverly was extremely helpful with directing me to the website to start the process within minutes the form was filled out and BAM next day my account was open thankyou!

Helpful?
walter Garcia
walter Garcia
1 reviews•New Reviewer
Featured
7 months ago
5 out of 5 stars

Growth and potential

I selected a high rating due to the significant potential Rize demonstrates. Its current offerings, while nascent, suggest a promising future within the financial sector. The development team appears committed to innovation and customer-centric solutions. This focus, combined with a clear vision, positions Rize for substantial growth. I am optimistic about its evolution and anticipate continued improvements.

Helpful?
Fredrick
Fredrick
1 reviews•New Reviewer
Featured
7 months ago
5 out of 5 stars

DeLon Stevenson

DeLon Stevenson, I don't have to say no more. Very Professional

Helpful?
Harold
Harold
1 reviews•New Reviewer
7 months ago
5 out of 5 stars

I've had nothing but good experiences…

I've had nothing but good experiences banking here. Been a member for a few years and I've felt supported in all my banking needs. Which have been pretty basic but I do appreciate it nonetheless. Especially because savings and checking are truly free unlike other banks, even other credit unions where they charge you for not having a required amount.

Helpful?
H Dwight Bolton
H Dwight Bolton
1 reviews•New Reviewer
7 months ago
4 out of 5 stars

Wonderful service

Wonderful service. Quick and courteous. Thoughtful and kind.

Helpful?
Narcizo Ortiz
Narcizo Ortiz
1 reviews•New Reviewer
7 months ago
5 out of 5 stars

Nice service and staff.

Nice service and staff.

Helpful?

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Valued Customer
Valued Customer
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

Amazing staff working and the only bank…

Amazing staff working and the only bank who can helped me with my credit . After that my credit score is excellent .

Helpful?
Gary M
Gary M
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

I’ve been a member for 46 years and in…

I’ve been a member for 46 years and in that time Rize (SCEFCU) has protected my accounts from fraud and provided excellent service always.

Helpful?
Martin Soto
Martin Soto
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

Rise credit union is one of the best…

Rise credit union is one of the best banks You can have a checking account they very helpful. It’s one of the best banks ever.

Helpful?
Juan
Juan
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

Excellent

I've been with the credit union for awhile and I have nothing but good experiences. Very helpful, cordial, respectful.

Helpful?
Sarah  Guzman
Sarah Guzman
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

I had no complications opening an…

I had no complications opening an account

Helpful?
Dee Ross
Dee Ross
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

Rize staff are the Best

The staff are all angels 👼🏾 in disguise. They are understanding, patient, respectful, reliable, honest, friendly, and they make me feel like I'm with family. GOD bless them all.

Helpful?
Ramon Madrigal
Ramon Madrigal
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

Good costumer service knowledgeable…

Good costumer service knowledgeable people excellent services outstanding branches

Helpful?
Mark Rodriguez
Mark Rodriguez
1 reviews•New Reviewer
8 months ago
1 out of 5 stars

Frustrated customer service

Hello I've been a customer of this credit union for more than 25+ years never had a problem until it became Rize. New set of rules implemented more customer do it yourself, automated & A.I. customer services less employees at branches to help or greet customers. Don't like the new direction rize management has made it difficult especially for elder customers. Rize has lost the human to human customer service care and I will be closing my accounts.

Helpful?
Consumer
Consumer
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

Awesomeness

Have had nothing but stellar service from you folks — promote you every chance i get; have been a member for 20+ years.

Helpful?
Jaime Ceballos
Jaime Ceballos
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

Ryze is a great credit union

Ryze is a great credit union. I'm always treated well and never had any issues with them. Have been a member for about 20 yrs.

Helpful?
Jim M
Jim M
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

The tellers are nice

The tellers are nice, efficient and attractive! A pleasant experience with each visit! No political flags like other banks! Just good banking! Thank you Rize! 😊👍

Helpful?
Lawrence Guttman
Lawrence Guttman
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Great customer service!

Great customer service!

Helpful?
Lino Perez
Lino Perez
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

I love to give my call center and all the branches appreciation whether it’s PIZZA tacos or tamales. Thank you for all your help and your service.

Like I tell everybody when I’m not sure about something I called up the call center and they sent me straight. They’re very kind, straightforward and trustworthy all of the people even the new kids on the block. I called them youngsters.

Helpful?
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About Rize Credit Union

Rize Credit Union is a financial institution dedicated to empowering individuals and families to achieve lasting financial security. Offering a range of personalized loan products, including auto loans, debt consolidation loans, home care loans, and more, the company aims to meet the diverse financial needs of its members. Rize Credit Union provides tailored solutions that support customers at various stages of life, ensuring access to the financial resources they require. Targeting a broad demographic, Rize Credit Union serves individuals seeking reliable financial services and support. The company's commitment to knowledge, access, and care underpins its mission, making it a valuable partner for those looking to navigate their financial journeys. With a focus on community and member satisfaction, Rize Credit Union strives to deliver accessible financial solutions designed to enhance its members' overall financial well-being.

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