Riverbend Consulting

Excellent service and results. Highly recommend to help resolve Amazon issues.

Riverbend Consulting is the biggest scam I’ve encountered as an Amazon seller. If you’re thinking of hiring them, please don’t. They will smile, sympathize, and promise the world… right up until your payment clears. They robbed me of my time, money, and trust. Estefany Lega was my main contact. She was always late, scattered, and added zero value. Everything they sent was basic, clearly AI-generated (literally ChatGPT prompts), and not strategic in any way. I paid thousands expecting experts, and ended up doing most of the work myself while they watched. I called to discuss real strategy, and they openly admitted that their plan was to email Amazon supervisors and “pray” for a response. That’s not a strategy. That’s desperation. We did it multiple times… Amazon never even responded. Zero results, zero accountability. Then came Jennifer May, their “supervisor”. She acted like she cared, like they were really in my corner. but it was all fake. I recorded our call where she promised to help with higher-level escalations and next steps. But when I followed up just days later, she suddenly claimed they wouldn’t help with it. She flat-out lied and hoped I wouldn’t remember. On top of that, she even insulted me, completely unprofessional and disgusting behavior from someone in a “leadership” role. Riverbend’s entire game is manipulation. They play the sympathy card to win your trust, but behind the curtain, they’re just running a script. Once you pay, the support vanishes, the tone shifts, and you’re left chasing shadows. This isn’t just bad service. This is a PREDATORY business. They target desperate sellers, promise recovery, and deliver nothing. If you’re reading this, don’t make the same mistake I did. Do not trust Riverbend Consulting. They will lie to you, waste your time, take your money, and walk away. I’m begging you not to.

A+++ service - can't say enough good things about Riverbend.

Our Amazon account was suspended for the Review policy violations by the third party. Riverbend (Nat Vargas) worked with us every step of the way, guiding us to navigate through the Amazon's Appeal process. We had to go through few frustrating iterations. Nat never gave up. She helped us to present all the facts honestly with a total transparency. Now, our account is reinstated, and we are back in business! Thanks Riverbend! Thanks Nat Vargara!

Excellent Experience. Helped me throughout the struggle phase.

I had an excellent experience from start to finish. The team was incredibly responsive, professional, and genuinely cared about resolving my issue efficiently. Their proactive communication and willingness to go the extra mile made all the difference. It’s rare to find such a committed and trustworthy service provider these days. Highly recommended

Very transparent and responsive. It took 11 appeals to get my account reinstated but we got it done! Easy and self explanatory process.

Horrible please don’t fall for the reveiew SCAM THEY DONT DO SHIT , Complete waste of time and money spend 2k and no help no followups , PLEASE AVOID THESE COMPNY AT ANY COST THEY DONT DO SHIT

Great Service, Sunnie is always available to answer questions and help you in every step to get your amazon seller account reinstated, Thank you to the team at Riverbend for the help on getting my account reinstated.

James May was our consultant and he was great. He made us feel confident that we could recover our KDP account and we did with his assistance. We really couldn't have done this without him and his expertise. Highly recommend!

recently had the pleasure of working with River Bend Consulting, and I cannot recommend them highly enough! From the very beginning, their team demonstrated an impressive level of expertise and professionalism. They took the time to understand our unique challenges and provided tailored solutions that significantly improved our operations. Communication was seamless throughout the process, and they were always available to address our questions and concerns. Their insights and strategies helped us not only meet our goals but exceed them. River Bend Consulting truly stands out for their dedication to their clients and their ability to deliver results. If you’re looking for a consulting firm that genuinely cares about your success, look no further than River Bend Consulting!

Sunnie is an expert in her field, she understands the stresses dealing with Amazon and is very patient in answering all my questions, and cautiously ensured the account transition process is as smooth as possible.

I believe Riverbend did a patient and a good job in working through the loops and hoops of AMZ to find a solution for our product reinstatement. Their final escalation matrix within AMZ sealed the deal for us. Would def recommend.

Riverbend has been of great help, providing clear instructions on how to proceed. Communications has always fast and on point. Higly recommend their services

Riverbend is legit. They helped us navigate a complicated Amazon issue.

Great help in converting ownership of Amazon Seller account. Professionally walked me through each step and made sure there were no issues