Richard Kendall Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Went to view a property on Wednesday 9th July. I waited 15 before ringing to see if anyone was turning up to show me round, no one did. I then rang the office and they said they had no recollection of my booking. I said I had a confirmation email. They said “well it must have been moved, did you not get told?”. IF I WAS TOLD I WOULD’NT HAVE TURNED UP WOULD I? I won’t be using Richard Kendall again. This is the second time this has happened now.
Mandy Bennett at the Ossett branch of Richard Kendall was, without doubt, the best Estate Agent if have ever dealt with! She went the extra mile on everything she did & whatever I asked it was dealt with without a problem. I've never had an Estate Agent like it, had some absolute nightmares in the past. I made a massive mistake in appointing W H Brown in Wakefield originally to sell my late Mum's property. They overpriced it, gave us poor information on how to set it up to sell, due to this we had very few viewings & very poor liason. The worst bit was recommending the incompetent solicitors, Gilson Gray in Lincoln, who were a nightmare. I got rid of W H Brown at the first opportunity & listed with Richard Kendall. The difference was night & day! Mandy dealt with absolutely everything brilliantly. She dealt with both sets of solicitors which was a thankless task. We completed yesterday & it would have still been on going if it wasn't for Mandy. To summarise, if you're listing a property in that area just use Richard Kendall, avoid W H Brown & never ever use Gilson Gray solicitors. Thank you Mandy, you've restored my faith in Estate Agents, well one anyway! Absolute star!!
As we have an existing relationship with Richard Kendall they were an obvious choice for the sale of our family home. With branches across the 5 towns they are a perfect choice for the region, with wonderful staff offering a personal, passionate service whilst remaining highly professional and efficient. Karen was our negotiator in Wakefield and worked so hard over a 12 month period! She kept the chain connected through a complex process with various issues, keeping related parties updated along the way. So happy in our new home and the pain was worth it - honestly Karen 😃. You're welcome to visit anytime to see what it was all about and that's not something you'll hear said to an estate agent very often - speaks volumes 🥰. Thank you.
I had an exceptional experience working with Richard Kendall . From start to finish, they were incredibly professional, knowledgeable, and dedicated to providing outstanding customer service. They guided me through every step of the process with clear communication, expert advice, and genuine care. Their deep understanding of the market and attention to detail made everything smooth and stress-free. I truly felt supported and well-informed throughout. It’s rare to find someone who combines professionalism with a personal touch, but Karen Marijewko exceeded all expectations. She provided me with more feedback and support than our solicitors did which helped settle the nerves when selling our property. I highly recommend them to anyone looking to buy, sell, or rent — they are simply excellent at what they do.
No description available yet.
Website
richardkendall.co.uk861 total • Write a review
All of the staff have been efficient and professional throughout the property selling process. My personal journey has not been the most straight forward, how ever Shireen and Catherine have ensured that we achieved the sale through to completion. I would certainly recomend Richard Kendall in the future.
Amanda was very professional and kept us updated all the way through the process. Highly recommend.
Karen Marijewko was extremely supportive after a disappointing experience with a competitor. She was excellent in communicating with us and worked hard to facilitate our sale. I am very grateful for her efforts and would recommend her to anyone willing to sell a property in the area.
Thank you very much to the Wakefield office for all their help with our sale, especially Karen marijewko. After been left disappointed in the past with various other estate agents Karen was a breathe of fresh air. Kept upto date every step of the way and usually already one step ahead in terms of strategies with what to do next in a challenging sale. Thanks again Karen
Brilliant service. Would not hesitate to use Richard Kendall. Sophie was absolutely fantastic, she kept us informed and updated on the progress of our sale. Highly recommend. Thank you Sophie.
I put my house on the market with Richard Kendall Wakefield office. Within the first day I had 5 viewings and I accepted an offer within the first week. Karen Marijewko was my contact and was amazing, keeping me up to date with the progression of the sale on a weekly basis. Karen was also available at any time to answer any questions or queries that I had and was always happy to help. I would recommend Richard Kendall’s to anyone and definitely would use them again 😊
A big thank you to Karen and all at Normanton for keeping us up to date on a regular basis with our sale and purchase of properties. Many things were beyond our control but made it in the end. Thanks again J&C x
Richard Kendall have helped with my Sale and Purchase. It was a very complex transaction! but Karen Marijewko made it a much smoother ride and was always on hand to advise and help us get to the finish line! Thanks Karen, you are a real asset to the business and we are grateful for you going above and beyond for us to ensure we got our dream home! :)
Kelly at Richard Kendall is fantastic. Always at the end of the phone to help with any situation that arises on any of our 10 plus portfolio managed by Richard Kendall. She always goes above and beyond. We wouldn't want our properties looked after by anyone else!
