Richard Kendall Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Went to view a property on Wednesday 9th July. I waited 15 before ringing to see if anyone was turning up to show me round, no one did. I then rang the office and they said they had no recollection of my booking. I said I had a confirmation email. They said “well it must have been moved, did you not get told?”. IF I WAS TOLD I WOULD’NT HAVE TURNED UP WOULD I? I won’t be using Richard Kendall again. This is the second time this has happened now.
Mandy Bennett at the Ossett branch of Richard Kendall was, without doubt, the best Estate Agent if have ever dealt with! She went the extra mile on everything she did & whatever I asked it was dealt with without a problem. I've never had an Estate Agent like it, had some absolute nightmares in the past. I made a massive mistake in appointing W H Brown in Wakefield originally to sell my late Mum's property. They overpriced it, gave us poor information on how to set it up to sell, due to this we had very few viewings & very poor liason. The worst bit was recommending the incompetent solicitors, Gilson Gray in Lincoln, who were a nightmare. I got rid of W H Brown at the first opportunity & listed with Richard Kendall. The difference was night & day! Mandy dealt with absolutely everything brilliantly. She dealt with both sets of solicitors which was a thankless task. We completed yesterday & it would have still been on going if it wasn't for Mandy. To summarise, if you're listing a property in that area just use Richard Kendall, avoid W H Brown & never ever use Gilson Gray solicitors. Thank you Mandy, you've restored my faith in Estate Agents, well one anyway! Absolute star!!
As we have an existing relationship with Richard Kendall they were an obvious choice for the sale of our family home. With branches across the 5 towns they are a perfect choice for the region, with wonderful staff offering a personal, passionate service whilst remaining highly professional and efficient. Karen was our negotiator in Wakefield and worked so hard over a 12 month period! She kept the chain connected through a complex process with various issues, keeping related parties updated along the way. So happy in our new home and the pain was worth it - honestly Karen 😃. You're welcome to visit anytime to see what it was all about and that's not something you'll hear said to an estate agent very often - speaks volumes 🥰. Thank you.
I had an exceptional experience working with Richard Kendall . From start to finish, they were incredibly professional, knowledgeable, and dedicated to providing outstanding customer service. They guided me through every step of the process with clear communication, expert advice, and genuine care. Their deep understanding of the market and attention to detail made everything smooth and stress-free. I truly felt supported and well-informed throughout. It’s rare to find someone who combines professionalism with a personal touch, but Karen Marijewko exceeded all expectations. She provided me with more feedback and support than our solicitors did which helped settle the nerves when selling our property. I highly recommend them to anyone looking to buy, sell, or rent — they are simply excellent at what they do.
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Good service. Regular updates from Sophie and colleagues on our offer.
On hand to help my house was under offer within 4 days
We bought our new home through Richard Kendall. I would like to thank Karen Marijewko for helping us in purchasing our new home. The regular updates and communication was amazing and gave myself piece of mind. She was so helpful throughout, answering any questions we had or pointing us in the right direction. Thank you
Joanne and Liz were absolutely fantastic at supporting us throughout the sale of our property. They kept us informed regularly with any updates and did their upmost to keep the momentum going throughout the process. We cannot recommend them highly enough and we are so pleased we decided to go with Richard Kendall. The whole team were very professional and courteous throughout what can be a very stressful time.
I would like to thank Karen Marijewko for all the help with the purchase of my new house. And Liz and Joanne for the sale of my old house. They was very professional and friendly and kept me informed every step of the way. I would highly recommend Richard Kendall to anyone.
Lucy Harrison and the team at Richard Kendall dealt with us professionally and efficiently. Their advice excellent. They kept us updated throughout the sales process. We were confident that the company would sell our house promptly... which they did !
Karen Marijewko was very professional and kept things moving throughout the process. Very happy.
Our move was a complex and stressful one but Karen Marijewko was fantastic. Karen kept in contact with us weekly, she was friendly, helpful, positive and had always got updates from other parties before speaking to us. It is obvious that Karen cares and we were very grateful for all of her help.
