Good repair service
Quick. Efficient. Polite. Got it done!

10 months ago
Such a helpful polite guy and knowledgeable
10 months ago
The engineer came at the agreed time, was polite and considerate and did a good job fixing our washing machine.
10 months ago
Quick efficient repair and some helpful advice.
Quick. Efficient. Polite. Got it done!
Very efficient service
Engineer tried his best but voltage failed to reach right side of plates. After an hour of testing and retesting, wiring and re-wiring, he decided that it is impossible to repair hub. Engineer suggests that ‘ Domestic and General ‘ must replace Electrolux hub.
Amazing service by Nick. Thanks a lot mate
The engineer was polite and carried out the repair efficiently and left the fridge freezer in good working order.
Excellent service as always - they even brought my appointment forward. The engineer on the job was a delight too.
Bradlee phoned with an eta, which was appreciated as I was still in bed, it was just after 7.10am. He brought his tools in and set about the complicated repair to our integrated fridge freezer. He worked on it for well over and hour, and I’m pleased to say it’s working again.
The engineer arrived and immediately understood the problem. He replaced the computer board and checked the washing machine was working correctly. Very quick and efficient. Very pleasant young man. Highly recommended. Excellent work.
Amazing man that fixed my dishwasher, did an awesome job on the repair and was very clean and tidy. Very cheerful man
Engineer was pleasant and courteous. Immediately identified the problem and fixed it.
The AEG engineer turned up on time and replaced our fridge handle with no fuss. We will definitely recommend AEG to others.
Engineer was really polite and proffesional. Did his job checked all worked and done! Perfect service.
Excellent service. The engineer who came was polite, efficient and competent. He sorted out the problem, helped me understand the issue, and waited for me to turn on the washing machine and see that it worked before he left. Thank you very much
The engineer knew what the problem was with the microwave, brought the part that needed replacing and replaced it in 15 minutes!
Great job — he understood the situation. The problem wasn’t happening during the visit, but I showed videos, and he replaced the part that could have been causing the issue.
Very friendly engineer fixed the machine in no time
The glass on the hob was replaced but the main oven has stopped working entirely after the repair man came
Quick response to our issue.
He was very polite, punctual and determined (!). He was given the wrong “engineer’s box” apparently so it was a much longer job for him. But he didn’t give up.
Super quick to identify the problem, worked speedily- went above and beyond and was thorough.
Based on analysis of 10 reviews rated 1-2 stars for Respond Services
“He could do with customer service training”
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Respond Services is a review platform that enables businesses to collect and manage customer feedback effectively. The company provides tools and services designed to help organizations enhance their online reputation through authentic customer reviews. By facilitating transparent interactions between consumers and businesses, Respond Services aims to empower companies to understand customer experiences and improve service delivery. The target market for Respond Services includes businesses of various sizes seeking to build trust and credibility in their industries. By leveraging customer insights, companies can make informed decisions that drive customer satisfaction and loyalty. The platform supports businesses in engaging with their audience, promoting positive reviews, and addressing concerns to foster a better overall customer experience. For more information, visit www.respondservices.co.uk.
Respond Services receives overwhelmingly positive feedback, with many reviewers praising the engineers for their professionalism, politeness, and efficiency. Customers appreciate the prompt arrival times, often noting that engineers communicate well about their schedules and complete repairs quickly, sometimes in as little as 20 minutes. The staff's knowledge and ability to explain the repair process also stand out, contributing to a high level of customer satisfaction. However, a few reviews mention delays in scheduling, with some customers experiencing longer wait times before an engineer could arrive. Despite these minor complaints, the overall sentiment remains highly favorable, highlighting the company's commitment to quality service. Overall, Respond Services is regarded as a reliable choice for appliance repairs.
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