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    HomeVehicles & TransportationRentokil Property Care Reviews

    Rentokil Property Care

    4.75 out of 5 stars
    4.75 out of 5 stars
    4.8
    |Excellent|1,000 reviews

    TrustScore

    4.8
    4.75 out of 5 stars
    Excellent
    5 out of 5 stars
    893
    4 out of 5 stars
    48
    3 out of 5 stars
    12
    2 out of 5 stars
    10
    1 out of 5 stars
    37
    1,000 reviews in total

    Review summary

    Rentokil Property Care is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

    ✨
    Based on reviews, created with AI

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    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    5 out of 5 stars
    5/5

    Always courteous

    Always courteous, pleasant well spoken individual

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Top quality service

    Very quick response and friendly efficient service.

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Jordan

    Always helpful everytime he comes to site, I have had the pleasure of meeting him here and in our Hamstead branch and he...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    amazing service

    amazing service. I have had the pleasure of working with Liam for the last 2 months in my place of work, hes been super ...

    0
    0
    🔥 High engagement

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    Anthony Phillips
    1 reviews
    8 months ago
    5 out of 5 stars

    The Rentokil employee Prior he was…Excellent

    The Rentokil employee Prior he was friendly & professional. He checked the area was happy to see he previous recommendations were done. He suggested booking a revisit to check bait box's which he put in place.

    Helpful?
    Michelle craven
    1 reviews
    8 months ago
    5 out of 5 stars

    Rent a kill vist

    The gentleman was very professional and very. Well manned

    Helpful?
    Heather Workman
    1 reviews
    8 months ago
    5 out of 5 stars

    Efficient, switched on and helpful.

    We had a same day callout and had a very switched on and friendly technician in Macauley. He explained everything he did without overdoing it and was helpful in providing advice and made sure we were aware of when he would be back for another site visit. Can't fault anything he did.

    Helpful?
    Cheryl Clemens
    1 reviews
    8 months ago
    5 out of 5 stars

    Beating the bedbugs

    I contacted Rentokil after the horror of discovering bedbugs in my home. They promptly arranged for a survey to be done by their technician, Jordan. I got a quote for the work needed very quickly, which I accepted, and Jordan returned the next day to start the treatment. The service I received from Rentokil was excellent, as you would expect from such a well known company, but Jordan was an absolute star. He was very thorough and professional with a kind, cheerful, confident and very reassuring manner throughout the whole bug extermination process. He explained what he was doing at each stage and why, and gave lots of advice on what I could do to help get rid of the bugs and prevent further infestation. He made this whole experience less of an ordeal for me for which I am very grateful.

    Helpful?
    KN
    1 reviews
    8 months ago
    5 out of 5 stars

    Kieran (1) vs Rats (0)

    Contacted Rentokil when an electrician identified that recent faults had been caused by rodent damage. The subsequent discovery of an infestation of rats in our ceiling was a home owner's worst nightmare!! Kieran at Rentokil visited to assess the issue, and made it his mission from day one to win a full scale war against our uninvited visitors. Kieran quickly found the suspected entry point which was via sewers / drains and arranged the necessary surveys and remedial works to be completed to secure the drains against rodent entry. Kieran then went above and beyond to come back and check on our property, staying in constant communication with us by text and phone, monitoring any ongoing rodent activity, and acting very quickly to respond to any changes until we could be confident the problem was fixed. Throughout what was quite a stressful time, Kieran made himself available to us for any questions or worries we had, and we really felt he cared about our home and was on our side in trying to resolve things. We had absolute confidence in Kieran's knowledge, and above all he was a pleasure to have in our home - even my very distrusting elderly mother in law commented that he was "a lovely lad" which is unheard of praise! We are now rat free and hope to stay that way but will never work with another pest controller again now that we know who to call.

    Helpful?
    Grants Fish bar
    1 reviews
    8 months ago
    5 out of 5 stars

    Great service

    A great service as usual, very helpful and polite young man. Nice to have someone give you a heads up rather than just turn up, keep it up!

    Helpful?
    Tony Warren Oldbury power stat
    1 reviews
    8 months ago
    5 out of 5 stars

    Very good on keeping to compliance…

    Very good on keeping to compliance dates, responds well to callous, follows site safety rules when on site

    Helpful?

    TrustPilot Scam Exposed

    Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

    Read the analysis
    M.C.
    1 reviews
    8 months ago
    5 out of 5 stars

    Excellent service

    Santa is always extremely friendly and professional. I would highly recommend Santa.

    Helpful?
    Elia Johnston
    1 reviews
    8 months ago
    5 out of 5 stars

    Great service

    Great service Chris Burns has been fantastic. We are half way through a two part process and Chris has been great at guiding us through the process and checking in to make sure we are happy and clear on next steps. I’m looking forward to completing the process and hopefully fixing our issues for the long term.

    Helpful?
    MK
    1 reviews
    8 months ago
    5 out of 5 stars

    Professional team always happy to help

    Professional team always happy to help

    Helpful?
    Happy Customer
    1 reviews
    8 months ago
    5 out of 5 stars

    A quick, expert, well coordinated but not inexpensive response to a problem.

    A quick, expert and well coordinated response to a problem which as far as can be seen has been solved. Each of the individuals involved in different aspects of the work demonstrated a high degree of knowledge and professionalism. They all tried to explain what problems they had found and what remedial actions they felt were necessary. However there are perhaps four realities that cannot be avoided in dealing with many problems. Organisations cannot work miracles - they can only deal with what they can find; a lay person has to take on trust their recommended actions; an immediate solution to a problem cannot guarantee a permanent solution; and, alas, they are not cheap - a person with the knowledge, expertise and confidence to take on the the project management of the works could probably make a considerable saving but at what risk?

    Helpful?
    Cathryn
    1 reviews
    8 months ago
    5 out of 5 stars

    An excellent and professional service…

    An excellent and professional service provided by the Rentokil representative. Very helpful and polite. Would highly recommend this service.

    Helpful?
    Mrs Sylvia Thompson
    1 reviews
    8 months ago
    5 out of 5 stars

    Excellent service

    David Pauncefoot who looks after my pest control is reliable, thorough, helpful and polite. I could not ask for a better service.

    Helpful?
    Joanna Carlin
    1 reviews
    8 months ago
    5 out of 5 stars

    I can only speak regarding my…

    I can only speak regarding my experience with Phebe, which was exceptional. She has incredible knowledge, worked fast and cared about her customers.

    Helpful?
    Alan Mcclusky
    1 reviews
    8 months ago
    5 out of 5 stars

    Excellent Excellent service very…

    Excellent Excellent service very efficient and thoughtful really good and keen staff highly recommended regards Alan

    Helpful?
    John Cleave
    1 reviews
    8 months ago
    5 out of 5 stars

    Rat Seeking New Home

    Gary arrived and has been so thorough in his application. It had been an unpleasant infestation, and he has dealt with it in a good humoured and efficient manner, including return visits. It is good that he sought to re-assure us that such occurrences were quite normal, and not beyond the realms of treatment.

    Helpful?
    Megan
    1 reviews
    8 months ago
    5 out of 5 stars

    Great

    Very helpful and informative.

    Helpful?
    Goals Bradford
    1 reviews
    8 months ago
    5 out of 5 stars

    Professional service

    Professional service, always happy with everything

    Helpful?
    D Bates
    1 reviews
    9 months ago
    5 out of 5 stars

    We have only recently been working with…

    We have only recently been working with rentokill and would like to thank are new operative santa she has been very professional and is a great advertisement for rentokill fantastic job

    Helpful?
    Eljona
    1 reviews
    9 months ago
    5 out of 5 stars

    Matthew is amazing

    Matthew is amazing. He hep us a lot with getting rid of mouses. He is always available when we contact him for any issues.

    Helpful?
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