Operater was very helpful
Operater was very helpful

Over a year ago
Adam was very helpful and made everything easy very good to deal with
Over a year ago
Friendly, professional, excellent timeframe for processing from start to finish.
Over a year ago
Very happy with the company for helping me get what I needed thank you
I have gone through different rentals for a long time now and I have never had any issues with them
Wonderful customer service
This company has gone above and beyond too make me feel completely comfortable and understanding of everything
Really easy too talk too and really helpful with everything and so easy and fast with it all.
Great Communication
The lovely lady on the phone was so helpful on finding me what I needed Great weekly repayments And next day delivery
Easy to help you out
They were easy to understand and helped me get what I needed. Great communication!
Guys please do not apply to purchase anything from Difrent as they will most likely refuse your application while having access to your Bank Account. The part of the procedure is to give them your Customer registration number and the Passcode so that they can get access to the bank statements which is quite unusual. There is no option to upload a pdf file of your bank statement. Also in this day and age information is what makes you powerful and everyone is fighting for. You will get rejected and they will have your email, phone number, address, license/passport/medicare details. The reason i can say this with confidence is because 2 members of my family and 1 friend applied, they all got rejected even tho they got enough money in their account.
Staff go above an beyond to help find you the most suitable product an price .. an approval time fast an efficient
Treat me with respect at all times and mad sure I understood everything before moving on
Ricky was such a great person helping me in every way possible
very nice and easy toget on with, and fix your rental up.
Helpful great knowledge and understanding
The overall cost is a bit "how's your father" yah not cool with that but the rest is great
Everyone one was extremely nice and very helpful
Very helpful very honest and lovely couple of service
Fantastic to talk to and help me
Based on analysis of 10 reviews rated 1-2 stars for Difrent Rental
“the worst customer service i’ve ever come across”
“What a turn off”
“What a turn off”
“Wanted me to give them the bank account information for accounts that I wasn't listed on, including people's names an...”
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Difrent Rental is an Australian company specializing in the rental of a wide range of consumer electronics and home appliances. Their product offerings include the latest smartphones, such as the Apple iPhone 17 and Samsung Galaxy S25, as well as large-screen 4K televisions. The company provides flexible rental options with competitive weekly pricing, catering to customers who prefer to rent rather than purchase outright. With a focus on convenience, Difrent Rental offers same-day collection and next-day delivery services, making it easy for customers to access the products they need quickly. The platform is designed to serve a diverse clientele, including individuals and families looking for affordable technology solutions. Additionally, Difrent Rental provides free service coverage for manufacturing faults or breakdowns, ensuring customer satisfaction and peace of mind.
Difrent Rental receives overwhelmingly positive feedback from customers, highlighting exceptional service and ease of use. Reviewers frequently mention the friendly and professional staff, with many noting how helpful and prompt the service is throughout the rental process. The application is described as quick and straightforward, contributing to a seamless experience for consumers. However, a small number of reviews express concerns regarding customer service, particularly related to phone communication. Despite these minor criticisms, the majority of customers are very satisfied, praising the company's ability to meet their needs efficiently. Overall, Difrent Rental is regarded as a top choice for rentals, with a strong emphasis on great customer service and a hassle-free experience.
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