First uploaded my claims documents on 13 Jul 26. They requested for more docs which I submitted on 17 Jul 26. Since then, they have gone 100% radio silence. I've been writing in to ask for updates, an... See more
11 months ago
We used rentalcover.com for booking. We did need to make a claim. They were quick, efficient and paid our claim.
First uploaded my claims documents on 13 Jul 26. They requested for more docs which I submitted on 17 Jul 26. Since then, they have gone 100% radio silence. I've been writing in to ask for updates, and between then and today, 31 Jul 26, THERE IS ZERO REPLY. I'm not sure where their 5-stars came from, but I'm beginning to think that this platform is a scam.
I love this service, very fast and easy
We used rentalcover.com for booking. We did need to make a claim. They were quick, efficient and paid our claim.
Excelent service
Easy and swift. It is easy to book, easy to claim and swift in the handling process.
Submitting a claim is easy and the turnaround is quick. So thankful we had them for coverage on a rental car.
I never had a problem in my life with a rented car, so this was my first experience in 35 years driving. The issue was someone scratching the car, I followed the steps and everything was very simple and intuitive, finally it was super fast the analysis and the compensation! It will be my favorite to use in the future!
Fantastic Service. The claim is paid effortlessly. No questions asked, very pleased!
Fatta richiesta di risarcimento per una somma non indifferente in quanto dopo un noleggio auto mi avevano addebitato un'importante somma di denaro.fatta richiesta alle 11:40 ricevuta risposta alle 14:20,valutata positivamente e bonificati i soldi 5 minuti dopo. sono rimasto basito. Assolutamente perfetti
Everything was arranged super quick. I would recommend to everyone to use this insurance.
More rhan 2 months no update al’ document provided ans still underassement chat support not working only bots emails no humain answer to complaint or request Bad experience and stiill paying for interest if credit card that has been chaged by rental company since 18 of july
Un grand merci à rentalCover : la procédure est très simple, et le remboursement très rapide. Pensez bien à prendre des photos des dégâts en intégrant la plaque d'immatriculation du véhicule.
I used it for Madeira rent. I had a scratch and got the refund right away. No issues and I would totally recommend it.
They refund me in a very reasonable time, about 10 days.
RentalCover hat gemacht, was es machen sollte. Ein Stern weniger, weil die Benutzerführung echt nicht gut ist und es keinen Telefonsupport gibt. Aber nachdem ich dann alles eingegeben hatte wurde mein Anspruch sehr schnell genehmigt.
Great service! I just sent them the receipt for tyre replacement, and they simply issued the total amount to my account in just 10 days, no questions asked.
Had a great experience with this company. Whilst on holiday the rental car did get some minor damage that we had to pay for, but the claims process was very straightforward and surprisingly quick! Would recommend
After a windscreen was damaged on our rental car, RENTAL COVER promptly reviewed my case and communicated clearly about process. Once RENTAL COVER approved my claim, they settled the claim immediately. Excellent service from the online claim process to the communication, through to settlement
Highly recommend RentalCover.com for rental car insurance. Service provided was as expected, no surprises. Claim took a while to process but that's to be expected during peak holiday season. Support team replied promptly to messages.
As soon as all documents requested are join then the process of the claim was very correct and efficient.
Based on analysis of 3 reviews rated 1-2 stars for RentalCover.com
“First uploaded my claims documents on 13 Jul 26”
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RentalCover.com is a global provider of rental car insurance, offering customers a cost-effective alternative to traditional coverage options provided by rental car companies. By providing collision damage protection that can save users up to 50% compared to rental desk prices, RentalCover.com caters to a wide audience, including vacationers, business travelers, and anyone in need of temporary vehicle rentals. The company’s services include theft protection and coverage for damages to rental vehicles, designed to offer peace of mind without the high costs associated with standard rental agreements. With zero deductible protection and the ability to cancel coverage before pick-up, RentalCover.com ensures that customers can travel with confidence, knowing they are protected against unexpected expenses.
RentalCover.com receives high praise from customers for its efficient and straightforward claims process, with many highlighting the speed and ease of booking and claiming. Reviewers frequently mention that claims are handled quickly, often receiving refunds within days, which contributes to an overall positive experience. However, a small number of customers express frustration over a lack of communication, citing zero responses to emails and prolonged waiting periods for claims updates. Some users report difficulties in reaching customer support, noting that chat options often lead to automated responses rather than human assistance. Despite these criticisms, the majority of feedback reflects satisfaction with the service, making RentalCover.com a recommended choice for rental insurance. Overall, the sentiment is overwhelmingly positive.
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