Review summary

RedAwning Vacation Rentals has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

MH

Michelle Hammer

1 out of 5 stars
Hosts beware

Hosts beware. Do not list with this rental platform. The communication, follow through, and payment processes are horrible! It has been 2 weeks since we hosted a two-day rental and no one has responded to a single email that we have sent and we have had to involve the Better Business Bureau of the polarimo County California local licensing board. Do yourself a favor and read the Better Business Bureau and all reviews that aren't published by Red awning as they are biased. Unless you feel like being constantly managing right awning more than you would have managed your own platform or property. They are simply a high price listing service that expects to get cleaners through turno and maintenance through Thumbtack and will say they are a full service platform but they are no service platform. Please do your homework and believe the things you read

J

JZ

1 out of 5 stars
Lack of professionalism and knowledge

I had a very disappointing experience with RedAwning, specifically with a representative named Scott. He was not only unhelpful, but he also demonstrated a complete lack of knowledge. Instead of trying to help or offer solutions, he was dismissive throughout the call and ultimately hung up on me before I had even finished speaking. This behavior is completely unacceptable. It has caused me to lose all trust in RedAwning.

c

customer

1 out of 5 stars
Cancelaron mi estancia de último momento

Cancelaron mi estancia de último momento

LN

Linda Nagel

5 out of 5 stars
“This townhome was absolutely perfect…

“This townhome was absolutely perfect for UofI graduation in May! The location was 2 blocks from commencement making it ideal for every type of event associated with the university. The accommodations included every detail possible - tastefully decorated.”

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All reviews

1,000 total • Write a review

Showing 981 - 990 of 996 reviews
DL
1 out of 5 stars

My family booked a two night stay…

My family booked a two night stay through Vrbo. I’ve tried to reach you to provide a unit number. I got no response by email or phone. We are forced to find other accommodations at the last minute. We are disappointed and will never use your service again.

Date of experience: February 3, 2024

R
4 out of 5 stars

Great location - Beautiful Condo!

Great location - beautiful condo - easy check in/out - would def stay again! (Only gave 4/5 stars because was pricey - but, everything is…

Date of experience: February 2, 2024

JF
5 out of 5 stars

I was able to extend my stay by a day…

I was able to extend my stay by a day without any trouble and they have done a great job of communicating through the process.

Date of experience: February 1, 2024

S
5 out of 5 stars

Perfect 17 Day Stay at Waikiki

Had a marvelous stay at a Red Awning condo about a 4-minute walk to the beach. Room was clean, efficient and included everything we needed…we never made request for anything that was missing or broken. The check in and check out were the most efficient we’ve ever experienced. The room painting and cosmetic repair was a bit sloppy and the shower needed a deep hard cleaning to remove mineral buildup that initially was a concern for us thinking there would be other issues, but really everything else was perfect. We would recommend this condo to those looking for a nice place to stay that’s a great value.

Date of experience: February 1, 2024

c
5 out of 5 stars

no problems

no problems, prompt info

Date of experience: February 1, 2024

c
5 out of 5 stars

good stay..

good stay..

Date of experience: January 31, 2024

MA
5 out of 5 stars

Fabulous place with a great location

Our unit was in a great location, just a short walk to Gruene Hall. The unit was clean, nicely furnished and had a great view of the river from the back patio. It was a little too cool to use the pool in January, but it definitely looked nice. We would return in a heartbeat. Thanks!

Date of experience: January 31, 2024

JA
4 out of 5 stars

Pictures

Prices and location

Date of experience: January 31, 2024

LH
5 out of 5 stars

always updating

always updating

Date of experience: January 31, 2024

Ib
5 out of 5 stars

Great comunication

Great comunication

Date of experience: January 31, 2024

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