Review summary

RedAwning Vacation Rentals has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

✨
Based on reviews, created with AI

See what reviewers are saying

MH

Michelle Hammer

1 out of 5 stars
Hosts beware

Hosts beware. Do not list with this rental platform. The communication, follow through, and payment processes are horrible! It has been 2 weeks since we hosted a two-day rental and no one has responded to a single email that we have sent and we have had to involve the Better Business Bureau of the polarimo County California local licensing board. Do yourself a favor and read the Better Business Bureau and all reviews that aren't published by Red awning as they are biased. Unless you feel like being constantly managing right awning more than you would have managed your own platform or property. They are simply a high price listing service that expects to get cleaners through turno and maintenance through Thumbtack and will say they are a full service platform but they are no service platform. Please do your homework and believe the things you read

Useful
Share
J

JZ

1 out of 5 stars
Lack of professionalism and knowledge

I had a very disappointing experience with RedAwning, specifically with a representative named Scott. He was not only unhelpful, but he also demonstrated a complete lack of knowledge. Instead of trying to help or offer solutions, he was dismissive throughout the call and ultimately hung up on me before I had even finished speaking. This behavior is completely unacceptable. It has caused me to lose all trust in RedAwning.

Useful
Share
c

customer

1 out of 5 stars
Cancelaron mi estancia de último momento

Cancelaron mi estancia de último momento

Useful
Share
LN

Linda Nagel

5 out of 5 stars
“This townhome was absolutely perfect…

“This townhome was absolutely perfect for UofI graduation in May! The location was 2 blocks from commencement making it ideal for every type of event associated with the university. The accommodations included every detail possible - tastefully decorated.”

Useful
Share

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

All reviews

1,000 total • Write a review

Showing 61 - 70 of 996 reviews
c

Great house for 2 couples

Great house for 2 couples. Close to the beach, safe neighborhood, and many stores/restaurants in walking distance. Owners were responsive and very flexible.

Useful
Share
c

Had a little bit of issue

Had a little bit of issue. Glad customer service at RedAwning took care of it.

Useful
Share
KF

GREAT Host

Great host, great communication, wonderful home!!

Useful
Share
c

How can I review my “experience” if It…

How can I review my “experience” if It three weeks before I’m supposed to rent the place? This email totally has me freaked that I booked the wrong days! I had to double check. What exactly do you want me to rate?!

Useful
Share
MM

Beware!

Beware! Even if you have a health issue, you cannot receive any money back if you have to cancel. NONE!

Useful
Share
K

Within 24 hours of confirming my…

Within 24 hours of confirming my booking, you canceled the reservation. How could you even accept my reservation if the room wasn’t even available? Now, I have to jump through the hoops to make sure I get all the different fees refunded. What a hassle!

Useful
Share
c

Great location and amenities

Great location and amenities, space was clean and just as described. Thanks again, would stay again

Useful
Share
WD

A iiittle confusing / getting my questions answered . Suggest upon confirmation a simple list of how/where

Was a little confused as to where/how to be "met" ! We were getting in late to Honolulu, so wanted to find out about our first intro to the unit ! Was the unit in a Hotel or Private .7/24 desk clerk etc. Had to write twice, No response, Then called KoKo Resorts - was told to leave message , No return call ! I Finally replyed / ask my questions , on an original e-mail , This was then answered - given access explanation answered . Once clarified - All systems a go ! Great ! Upon Confirmation Would suggest a simple run down on what and how to expect in the beginning. Expedia , RedAwing and KoKo resorts. A simple clarification in the beginning.

Useful
Share
J

Una vergüenza!!

Me descontaron el dinero de la tarjeta y me cancelaron la reserva. Una vergüenza!!!

Useful
Share
c

Good beach access

Good beach access Ok pool Room ok Island still devastated after storm

Useful
Share
Previous1•••678•••100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.