Very helpful and quick to respond to…
Very helpful and quick to respond to email enquiries, thank you :)
Helped straight away and problem was resolved thankyou.
Very helpful and quick to respond to email enquiries, thank you :)
I had an issue with my address and emailed this company straight away and they emailed me back very fast and solved the issue, very helpful and very quick. Will definitely shop here again
Ffiona was really helpful and really lovely. Helped resolve my issue quickly and effectively.
A member of the Customer service team, Fiona, helped me with my delivery and sorted my problems.
Fiona was fantastic at helping me change my delivery after i accidentally clicked the wrong option. A very fast response and very professional. Very happy!!
They did not accommodate changing my shipping address. They only reviewed it after my order was dispatched. The house it went too I do not know the current house owners/ renters. I have therefor paid full price for items i never recieved and they did not try to accommodate even a part refund. I’ve never experienced such bad customer service. Very unreasonable company, will never be using again. No proof of delivery given, nor did i leave a safe space, therefor i have no clue who has my parcel.
Do not bother. Missed the return period (of only 14 days) due to being away visiting family, and they will not allow me to send items back that have been sat in the original packaging. Beware they also charge for each item return which adds up with their awful product quality!!
I didn’t receive a QR code to return item. Fiona was very helpful and managed to sort the issue via email, was quick to respond and resolve the matter quickly and efficiently with no fuss.
I accidentally messed my order up and Fiona replied to my email very fast to help me fix it. Amazing service
Really pleased with the customer support/service received from Fiona.
I had great costume service from Fiona, who helped me with an online issue.
Great communication throughout, easy fix. Fast response time.
Fiona was so helpful when I hadn’t changed the postage to next day after placing my order. She changed for me straight away and was really helpful.
Fiona has been so helpful! She has accommodated my request so efficiently and timely. Outstanding service and can’t thank her enough!! Thank you again Fiona!
You know what, usually customer support is so hard to get through to and incredibly unhelpful …. but Fiona at the head office was SO helpful with everything I emailed about. Items are lovely and fit me (a big boogie girl)!! My new fave place to order from :)
Fiona was very helpful and managed to direct me to the relevant department regarding my query. Thank you!
I had a faulty item, within a few hours my item was assessed and resolved and organised for a return and smooth exchange. Very good customer service.
Great customer service.
I needed to order something for my daughter for a concert this week. I didn’t do it right and forgot to select next day delivery, panicked I wouldn’t get the item in time and ordered again (this time selecting a quicker delivery time) I emailed the customer service team who I must say were so quick in responding and very very helpful. They cancelled my first order and issued a refund. All within a few hours of my original email! Thank you to the team behind Rebellious Fashion. Great customer service.
Great website! Very responsive to emails, especially Fiona. Thank you for your help.
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Reviewers consistently report positive experiences with Rebellious Fashion. Customers often highlight fiona, service, helpful, customer. A minority mention drawbacks around order, back, delivery, refund. Overall sentiment is strongly positive with an average rating of 4.6 stars across 162 reviews.