Simon was great!
Simon was great, very professional and personable. A credit to the service.
RAC Mobile Mechanics is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Simon was great, very professional and personable. A credit to the service.
Richard - ID 5009 turned up to within a few seconds of the expected time given by the app. He got straight to work and identified the problem. Very professional and informative. He did not carry the battery i needed, but he got the vehicle started so i could drive to local garage.
Great, professional service from George ID: 2376. Very knowledgeable and courteous
Excellent customer service
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It was a pleasure to meet RAC agent Peter 5208 at my recent breakdown - he was very kind on one of the hottest days and got me back on the road very quickly
Simon and mark 4591 got me back on the road and where very comforting because I was very anxious. I was back on the road within 5 hours and I am really grateful to them both for everything they did.
Good communication and excellent service, very knowledgeable and able to explain everything to me.
Ricky the Patrol (ID 5377) was polite and reassuring. He gave advice regarding the repair RAC could offer but also suggested to contact the main dealer to investigate a warranty repair and investigation. Before he left he gave me a good summary of what he had done to help and rectify the issue.
I was happy with the fella who attended my breakdown, but not pleased with the correspondence I received from the RAC following the breakdown, informing me I would be charged if I called them out for the same problem. I have been a member for 4 years without any call-outs. I will be cancelling my membership