Review summary

RAC Mobile Mechanics is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Simon was great!

Simon was great, very professional and personable. A credit to the service.

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P
Richard

Richard - ID 5009 turned up to within a few seconds of the expected time given by the app. He got straight to work and identified the problem. Very professional and informative. He did not carry the battery i needed, but he got the vehicle started so i could drive to local garage.

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Great swift service

Great, professional service from George ID: 2376. Very knowledgeable and courteous

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GM
Excellent customer service

Excellent customer service

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Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

Website

rac.co.uk

All reviews

1,000 total • Write a review

Showing 751 - 760 of 996 reviews
IM

Excellent service

Excellent service

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MW

Driver got there earlier than expected&…

Driver got there earlier than expected& couldn’t fault anybody’s I dealt with, thank you

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PP

It was a pleasure to meet RAC agent…

It was a pleasure to meet RAC agent Peter 5208 at my recent breakdown - he was very kind on one of the hottest days and got me back on the road very quickly

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KN

Simon and mark 4591

Simon and mark 4591 got me back on the road and where very comforting because I was very anxious. I was back on the road within 5 hours and I am really grateful to them both for everything they did.

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MT

Excellent service

Good communication and excellent service, very knowledgeable and able to explain everything to me.

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D

Many thanks to the patrol mechanic who…

Many thanks to the patrol mechanic who attended my breakdown.. ALAN [3400]. He quickly diagnosed my problem and ensured I got home safely. Now ba k on the road again.

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B

Nice chap,very professional 💯

Nice chap,very professional 💯

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NC

Battery change Thanks great service

My car battery had died and Paul the Mechanic was brilliant he kept me informed on the day providing me an ETA on his arrival and quickly changed my battery and now I am back on the road Thank you very much RAC

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KK

Ricky the Patrol (ID 5377) was polite…

Ricky the Patrol (ID 5377) was polite and reassuring. He gave advice regarding the repair RAC could offer but also suggested to contact the main dealer to investigate a warranty repair and investigation. Before he left he gave me a good summary of what he had done to help and rectify the issue.

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DP

I was happy with the fella who attended but not with RAC

I was happy with the fella who attended my breakdown, but not pleased with the correspondence I received from the RAC following the breakdown, informing me I would be charged if I called them out for the same problem. I have been a member for 4 years without any call-outs. I will be cancelling my membership

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