Review summary

RAC Mobile Mechanics is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Simon was great!

Simon was great, very professional and personable. A credit to the service.

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P
Richard

Richard - ID 5009 turned up to within a few seconds of the expected time given by the app. He got straight to work and identified the problem. Very professional and informative. He did not carry the battery i needed, but he got the vehicle started so i could drive to local garage.

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Great swift service

Great, professional service from George ID: 2376. Very knowledgeable and courteous

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GM
Excellent customer service

Excellent customer service

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Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

Website

rac.co.uk

All reviews

1,000 total • Write a review

Showing 301 - 310 of 996 reviews
C

Anyone that gives RAC full stars are…

Anyone that gives RAC full stars are mad. They ain't a reliable brakedown service. They keep changing the times of the estimated time. Just a joke of a company.. AA are so much better

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CC

Mohammad (patrol ID is 4875) was very…

Mohammad (patrol ID is 4875) was very efficient, professional and thorough. He resolved our issue promptly & was in touch prior to his arrival so we knew timings. Thank you Mohammad for your friendly, flexible and helpful manner.

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MT

Prompt service and problem resolved by…

Prompt service and problem resolved by patrol

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S

RAC, Flat tyre

Will the RAC driver Id, 4188, was friendly and very helpful.

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VS

Really quick response and problem…

Really quick response and problem sorted! Thank you!

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JG

Liam (ID 1287) was really helpful in…

Liam (ID 1287) was really helpful in sorting my tyre quickly while talking me through the process and reassuring I wasn't wasting time!

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HC

Well apply for RAC membership the lady…

Well apply for RAC membership the lady was lovely, once a member and have a issue they become rude. Never would I recommend these! Yet the day after was upset after how I was spoken to, which made me want to cancel and still have to pay a fee. Never again, learnt from that mistake🤷🤬

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IL

Excellent service from Robert the RAC…

Excellent service from Robert the RAC patrol man that came to my car within 15 mins and was very professional from start to finish patrol no 4519

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M

Fantastic

Fantastic support

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LH

Wow!

Wow! Honestly didn’t expect much when I signed up for the RAC but what an amazing bunch of people. My car had some issues getting home from work and I called up because it wasn’t starting properly. I had Mohammed (4875) come out to me super quick and he knew exactly what he was talking about. After telling me what was wrong with my car he followed me home to make sure that my car made it ok. He was such a nice guy and walked me through everything he did. I can’t stress how amazing he was really.

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