Quinovic Property Management Reviews

After renting a quinovic property in new Plymouth for 3 1/2 yrs a new agent took over did 1 house inspection, then BOOM a 14day 6 page long breach, and then BOOM given 90 days notice to be invected. I'm a single dad with bad ling condition but the property always kept mint! If I can't get these things done in 14 days then a 21 day inviction will be issued!! Took 6months to fix a big hole in hallway 6months to fix shower probably to use replaced rat infected oven with same 1 so that got biffed straight out out, QUINOVIC property management new Plymouth is absolutely EVIL!! They have no consciousness at all about the welfare of ur family your kids just don't give a shit!!! PLEASE everyone read this as a warning don't rent through this property management

I am writing to address an ongoing issue with the tenants who are currently under Quinovic Botany management staff named Tony smith, as well as to express my concerns about the lack of adequate action taken by the agency. We, the owners have previously lodged few complaints regarding the inappropriate parking habits of the tenants . Their improper parking has consistently caused significant inconvenience and difficulty for us in accessing and parking our own vehicle. Despite bringing this issue to agency's attention on several occasions, including 21st March 2025, no effective action has been taken to resolve the situation. I was even advised by Quinovic office to approach the tenants directly to address the matter myself, which is an inappropriate response given the circumstances. However, the situation escalated significantly earlier on 21/03/25 Before I had an opportunity to speak with the tenants, I was met with an aggressive and frightening confrontation at my front door. The tenant rang the doorbell, followed by loud banging and kicking on our door. She then proceeded to shout profanities and make threats, stating that she would “smash” my Mitsubishi Outlander and puncture its tyres. Furthermore, I overheard her saying that if anyone were outside, she would “see” us. This behaviour has left my children and elderly parents feeling unsafe and distressed in our own home. I have already reported this incident to the police, but I am also filing this formal complaint with your agency regarding the lack of action taken by the property management. I strongly believe that if the agency had properly advised the tenants that the driveway is a shared space and that they should not park inappropriately, this entire issue could have been avoided. Moreover, the ongoing lack of follow-up after previous complaints only exacerbates the situation. Additionally, I would like to highlight that the tenants are occupying a three-bedroom townhouse with two families and several children, further compounding the issue of inappropriate parking and potential safety concerns.

I have just been given 90 days notice for no reason, except I’m pretty sure I know why yesterday I had an altercation with my narcissistic Neighbourhood, who has been bullying me for the past 3 to 4 years and have made false allegations to Quinovic. Quinovic have then accused me of doing things I haven’t done I have been accused of having unauthorized occupants who were of course, guess in my home and every inspection they were constantly anal nit picking everything inside or outside the house that it was getting so frustrating and anxiety filled every time three months rolled by. This is the Hamilton branch. Going back to the altercation I was cleaning out my home and my work van and of course the front door was open and of course dogs do what dogs do when they see another dog is too greet that dog this dog was not dog friendly and should have been muzzled and attacked my dog, which I found saliva on the side of his neck. I ran out as soon as I saw what had happened and called the dog back and my narcissistic neighbour thought he had the right to tell me what to do me being ADHD told him to stop being a narcissistic as*** and I believe that is what’s caused my property managers to give me notice, but they won’t tell me that they will hide behind the 90 days no cause law instead of being honest.

The team at Quinovic made my experience as a tenant seamless. Always warm and professional. Good to also see Darryl Mahony's return to the team.

Quinovic Takapuna owner Graeme Henderson is the most dishonest, untrustworthy and arrogant business owner in Auckland. He deliberately flouts tenancy law, has attracted media coverage for not paying bills, and has been ordered to pay thousands of dollars in compensation to tenants. Tenants can expect to he ignored, abused, and treated like scum.

I was enjoying my rental property until Quinovic took over as property managers 6months ago...my hot water cylinder was leaking that whole six months, they did nothing until last week, after I had no hot water for a few days. It has also been raining inside this whole time, every time I bring it up, they say they'll send someone out to fix the leak, but never have. It reeks of mould now because they've left the leaks so long, no doubt making the eventual repair job considerably more expensive for the owners. It looks like I'm either going to have to go to tenancy tribunal to make them do bare minimum maintenance and/or move, no doubt the flat would be empty for months (like the flat upstairs was shortly after Quinovic took over) if i move out because they're trying to charge above average rent for below average rentals with indoor rain lol This is not everything they did poorly, it's a pattern. All of the trades people that come inside are horrified it's so poorly set up and (not)maintained

I would give Quinovic Johnsonville a 0 stars if I could. Advise for those letting or renting to do your research online before hand, we didn't do that prior to engaging them and it was a nightmare. Only found out how bad they were after doing our research and speaking with others on hindsight. Very unprofessional, very bad communication, we might as well be managing our own property. Their inspection report is a joke, things are pointed out, but nothing is done about it, no follow through. All in all the WORST COMPANY EVER we have dealt with.

My husband has done some maintenance work for these people and is still waiting to get paid. They have promised 3 x to pay and he is still waiting. Unable to get hold of anyone so he will be marching onto the site and removing the property they have not paid for! If this is how they conduct their business, I would stay well clear of them!

This company charged me 4x the market rate for the cleaning of my apartment when a guest checked out. I looked into the cleaning company and it is owned by the same company that signed the property management agreement with me (El Amor Limited). I left them after 1x 4-week stay and switched property managers. I would avoid them at all costs.

We found out maintenance necessary for our house insurance was not being carried out such as chimney sweeping, and our property manager lied to our faces about this. We also found out our tenants had requested new smoke alarms and been refused, and felt bullied by Quinovic over petty things like fallen leaves even though they were looking after our house and had never missed a rent payment. It seemed like Quinovic had a double standard of unreasonable and petty expectations of the tenants but were not holding up their obligations to either us as owners or the family renting from us. Also found out the branch we were dealing with regularly changes the name they trade under. We suspect to hide their history of being taken to the tenancy tribunal. Did a bit of Googling and found a lot of worrying stuff online. Seem they are taken to the tribunal more than any other property management company and have a history of refusing smoke alarms, bullying tenants, and returning properties in poor condition. Needless to say we are no longer with them. Definitely do your research on Google. There is a reason why they're cheaper than other property management companies. I heard they even write their own positive reviews to try to mitigate all the bad press they've gotten.

This guys are professional scammers, the advertising is misleading, the units they offer are filthy and the service is a joke. David Graham is dishonest, arrogant and unprofessional to say the least. Simply put, they are professional scammers!!! Read the reviews and you will get a glimpse of how they conduct their business.

Unfortunately after moving into our property and dealing with Quinovic for a few months, my household and I feel we need to review to give potential tenants a realistic gauge. We moved in days after our agreed date to a significantly dirty house, entirely uncleaned after the previous tenants despite the property being vacant more than a month. We were informed of this 2 hours before we were due to collect our keys - the delay was due to no cleaning and a bathroom in unusable disrepair. It has been a fight for communication and responses, and a number of needed remedies have been unacknowledged or minimised. We were waiting for over 3 months for reimbursement of rent for the days we were delayed moving in so they could clean, which culminated in a cleaned oven and a wiped down bench. Visible debris (bugs, food, leaves, flaked rust) remained throughout the home, to the point we had to clean the entire house ourselves before setting anything down. After leaving our last rental immaculately clean, having a full 2-storey house to scrub was devestating. We have been communicative, understanding and patient to our limit, but have been disappointed. We are now surprised whenever we do have a response to communication we send, as it is so infrequent and usually hard won. We can no longer stand by our earlier google review, which they asked us numerous times to post in the month leading up to our scheduled move-in date. I do not negatively review lightly and it pains me to do so given my generally empathetic nature. This is reflected in the 2-star rating as opposed to a 1-star, as we are grateful to have a house to live in given the competitive rental market. To this, I cannot say whether our experience has been due to our property manager specifically or speaks to the branch/company in general. I would be willing to update this review should Quinovic turn their property management around and our future experiences differ. In the meantime, I would recommend to prospective tenants that they ensure all communication is in writing and that photographs of the entire property are taken immediately on moving in. Be prompt in raising any issues to help minimise delays in response and to hopefully prevent problems escalating while waiting for resolution. I would recommend to Quinovic that they review how they prepare a property for new tenants (I think 'as you would expect done for you' is reasonable), as well as set and adhere to prompt timelines in regards to both communication and resolution of property maintenance and issues.

This is a review in support of our former property manager Wendy Dodds from Quinovic Vivian Street Wellington. Wendy on behalf of myself and my partner can we thank you for supporting us during the time of our tenancy. Particularly of note was when the power went out, we truly appreciated your work in finding us alternative accommodation so swiftly and making the process of this simple and easy for us. Equally for you work in addressing some of the issues we highlighted at the beginning of our tenancy you heard us, you advocated for us with the landlord and our concerns were addressed. So, for all that you have done for us thank you one again. I would recommend quinovic to manager your property any day of the week. Thanks again Wendy.

Thank you so much Catherine for all your help and advice while I was renting my property. You were always very transparent with me and tried your hardest to get things done that needed to be done. I would definitely rent from you again in the future

Avoid this letting agency at all costs. The biggest bullies and scammers around.

I am using Quinovic mount Eden and have had good dealings with the management and the agent so far . Very friendly and professional. Advertising interviewing and Paperwork was all done to a high standard. I am very happy to have Quinovic take on my property and let me get on with my life .

They don't care about you as a tenant it's all about $$$, our property manager ignores everything we say needs to be done in the property, to the point it's making us all sick constantly but it quick to comment on something that she deems to be wrong, some dust or something out of place. Tried to leave, gave our 2 weeks notice as per our contract and they come back bullying us into 28days as per the new law last Yr they failed to tell us about, can't wait to get away.

Your New Plymouth branch is breaching tenancy law on a daily basis , they use bullying tactics to get tenants to agree behave and pay for things that are not the tenants responsibility .I recently spent 8 weeks with no stove only to have my property manager brag about how D and L appliance ltd had to pay for the replacement glass27

LANDLORDS BEWARE! I've used Quinovic for the past 2 years after they bought out my previous property manager. I asked them to sort a repair through a company they recommended. However the invoice was excessive (around $2k overcharged) and I was never given a quote to approve, which I should have been. I decided to leave and they offered me $500 only if I stayed with them. If I leave, no compensation and they want 3 months noticed as agreed under the contract with the previous property manger. The directors want me to abide by a contract I never signed with them but didn't abide by themselves. Too one-sided for me. I'm OUT!!!

These guys are total cowboys. They will leave your property to fall into disrepair, hit you with unexpected charges. Not do due diligence at the end of tenancies. I found my property, that is no more than 7 years old crawling with insects, walls, carpets, shower, plug sockets all in major disrepair. Several charges that were made without consultation, and guess what? the property manger, be it Tangi or Rebecca, simply did not care. Useless. The only thing that saves them, is the fact that NZ is like the Wild West. They would not get away with this anywhere else.