Pure Pet Food is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
Our dog was a fussy eater but absolutely loves her Pure Pet Food. The website is excellent and is very easy to amend ord...
Excellent customer service, second to none.
Lucy simply loves her food now. The variety of it is ideal for dogs that easily get bored of their food. We change them ...
Good product and they are attentive to the customers requirements - both human and pet.
The company has great commitment to their customer, nothing is too much trouble every one I have spoken to has been very nice and polite Thankyou
Pippa Loves her food and she spreads the news in the canine Gazette. Customer service is great always help and sort any issues.
Excellent choice for my girl who is a fussy eater with a sensitive tummy. Each meal time a clean bowl . Nice firm bowel movements.
I cannot recommend Pure Pet Food enough. My dog loves his food now and barks in anticipation as soon as he smells it ! All his digestive problems have disappeared and he is looking trim and is full of energy. Delivery is efficient and it is super easy to skip a month or bring an order forward. The cost is comparable to other dog food whilst having the added benefit of being nutritious. I have peace of mind in knowing that I am providing my dog with the very best of ingredients. Thank you Pure. I don't know what I would do without you !
After trying numerous types of dog food without much success , we decided to give Pure a go , despite being reluctant at first Merlin now loves his food and we can relax
Signed up not even had a delivery yet, delivery was due Wednesday, got a tx from amazon saying delayed will come Friday. Got a delivery window sent between 4 and 7pm then changed about 4 times. Then got a tx at 6pm saying attempted delivery yet it's business a golf club with bar and me and two staff members there and cameras nobody attempted delivery it's now Saturday not arrived now telling me Monday customer services aren't available apparently nobody works a weekend anymore....pure aren't available. So come Monday I will want a refund of my money and will be letting people know about their useless service. It's dog food do you think people sit about starving their dogs waiting for it to arrive not happy at all
I have been trying to get sensitive food for my dog and it has taken at least 3 attempts to get this. I had to go through the process of cancelling my account before I finally got anywhere.
The food is great, the support is first class. Everything about Pure is first class
Not happy at the moment, as have had the same food now for three months, used to be sent an email for me to change if needed, but no longer get this, only told already packed and ready to send
Dog Review: He loves Pure food. Have changed from Butternut and Pure is way better to manage and prepare and he just wolfs it down. Poops seem healthier too Human review: Easy to prep and cheaper than previous food. Only had one bad experience with a delayed delivery and no notification. Wish there was an app!!
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