CrowdTrust
CategoriesBlog
CrowdTrust

Experience AI-powered reviews and insights about businesses worldwide. Share your experiences and get personalized recommendations tailored to your needs.

About

  • About CrowdTrust
  • Community
  • Careers
  • Press
  • Blog

Support

  • Help Center
  • Guidelines
  • Contact Us
  • FAQs

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy
  • GDPR Compliance

Business

  • CrowdTrust for Business
  • Claim Your Profile
  • CrowdTrust API
  • Partnership

Newsletter

Stay updated with the latest reviews and trends

© 2025 TrustNew, Inc. All rights reserved.

SitemapAccessibility
    HomeFood & BeveragesPure Pet Food Reviews

    Pure Pet Food

    4.562 out of 5 stars
    4.562 out of 5 stars
    4.6
    |Excellent|1,000 reviews

    TrustScore

    4.6
    4.562 out of 5 stars
    Excellent
    5 out of 5 stars
    833
    4 out of 5 stars
    54
    3 out of 5 stars
    26
    2 out of 5 stars
    16
    1 out of 5 stars
    71
    1,000 reviews in total

    Review summary

    Pure Pet Food is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

    ✨
    Based on reviews, created with AI

    People also looked at

    1 / 2

    Webbox Pet Food

    webbox.co.uk

    2.04 out of 5 stars
    2.0 (72)

    Food

    www.food.com

    4.36 out of 5 stars
    4.4 (44)

    Heat Providers

    heatproviders.uk

    4.91 out of 5 stars
    4.9 (11)

    Wellness Pet Food

    wellnesspetfood.com

    2.45 out of 5 stars
    2.5 (11)

    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    5 out of 5 stars
    5/5

    Fussy dog

    Our dog was a fussy eater but absolutely loves her Pure Pet Food. The website is excellent and is very easy to amend ord...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Excellent customer service

    Excellent customer service, second to none.

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Lucy simply loves her food now

    Lucy simply loves her food now. The variety of it is ideal for dogs that easily get bored of their food. We change them ...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Good product

    Good product and they are attentive to the customers requirements - both human and pet.

    0
    0
    🔥 High engagement

    Want your best reviews featured?

    Premium pins get 15× more visibility and boost customer trust

    Filter by rating:
    Paul Curtis
    1 reviews
    4 months ago
    5 out of 5 stars

    Pure dog food

    Yep good food my dog really thrives with this product

    Helpful?
    Emma Spooner
    1 reviews
    4 months ago
    5 out of 5 stars

    Great food

    Great food, well packaged and conveniently delivered to my home

    Helpful?
    David Watson
    1 reviews
    4 months ago
    1 out of 5 stars

    Was given a bag from a friend who's dog…

    Was given a bag from a friend who's dog refused it. Well no suprise my boy refused it too. I'll stick to butternut which he loves

    Helpful?
    Bryan & Norman
    1 reviews
    4 months ago
    5 out of 5 stars

    All good new delivery company and it…

    All good new delivery company and it arrived two days early! Not supposed to be here til tomorrow

    Helpful?
    Sean Carritt
    1 reviews
    4 months ago
    1 out of 5 stars

    DISAPPOINTED!

    Sorry to say but our dog is very dissatisfied and would not touch your food on our recent camping trip and threw it all in the bin! It’s JUNK!

    Helpful?
    Liz King
    1 reviews
    4 months ago
    5 out of 5 stars

    My dog is loving his Pure food

    My dog is loving his Pure food! He adjusted really well and the sample packs have made it easy to work out his faves! We had a problem with deliveries twice and the customer service team handled the problem quickly and efficiently and got it all sorted. I wouldn’t hesitate to recommend Pure to any of my friends…. I wish I had found it sooner!

    Helpful?
    Charl Elizabeth
    1 reviews
    4 months ago
    5 out of 5 stars

    Lennox Loves this Food 💙

    Lennox Loves this Food 💙 . Our Labrador cross Balkan Hound has been on pure food for a few months now and we really have started to notice a difference in his weight. With being a large breed Lennox was showing signs of arthritic changes at just 6 years old after careful consideration on choosing a suitable diet for Lennox we came across pure food. Since being on pure Lennox has not shown signs of limping after lying down and he is more energetic and playful. His coat is shiny and overall his poops are nicer to clean up..win win. The storage is nice and easy and can be tucked away in the cupboard. Finding something with fabulous nutritional value was hard to find and lots came up with raw food. We have a four year old daughter who loves to feed him so this was the best alternative. Thank you so much for Pure for providing our pooch a happy lifestyle hopefully for many more years to come 🫶 slightly more expensive than other food like kibble etc but if the diet is at its best then the vet bills stay at bay 🫶💙🐕

    Helpful?

    TrustPilot Scam Exposed

    Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

    Read the analysis
    Jaynecustomer
    1 reviews
    4 months ago
    5 out of 5 stars

    Responsive and easy company to deal…

    Responsive and easy company to deal with.

    Helpful?
    Tanya McMaster
    1 reviews
    4 months ago
    5 out of 5 stars

    Huge improvements in just a month!

    I've been a dog owner for 20+ years, and I have genuinely never fed my dogs a better dog food. They absolutely adore the flavour, they seem really well hydrated (we even add a bit more water when it's a warm day), their coats are glistening. My lab cross that usually suffers with dry, itchy skin has no problems anymore. Both my dogs seem lean and have increased muscle mass and general body condition. They only poop once a day now too. This is after only 1 month on Pure. Genuinely shocked and amazed.

    Helpful?
    AJW
    1 reviews
    4 months ago
    5 out of 5 stars

    No more fussy feed times

    My dog finally enjoys food time, his stomach is far better and hes looking great. It's a tad expensive but worth it in my opinion.

    Helpful?
    David Pollock
    1 reviews
    4 months ago
    5 out of 5 stars

    Oskar and Toby absolutely love Pure Pet…

    Oskar and Toby absolutely love Pure Pet food. They are both on a half Pure half kibble diet and mixing the Pure with the kibble is proving a great success. We have seen their coats become a much better condition and they have maintained their ideal weight , which was important.

    Helpful?
    Angela Kitch
    1 reviews
    4 months ago
    5 out of 5 stars

    Very efficient staff knowledgeable lots…

    Very efficient staff knowledgeable lots of communication . The food is tailored around your dogs needs /requirements and it is very palatable ,my dog was extremely fussy now she asks to be fed . It helped with itching and had made her runny poo's a thing of the past . Delivery is quick continually getting updates as to when and time and if your'e not ready for your next delivery you just change the date no quibble no stress till you require it . It's changed my dogs life and mine .

    Helpful?
    LS2167
    1 reviews
    4 months ago
    5 out of 5 stars

    “Pure” joy

    This company are so easy to work with. Quick and helpful responses when I have any queries. Great advice on choosing the correct food to suit my dogs grain sensitivity. My old dog now has far less hip pain and he’s bouncing around all over the place! Stools are consistently solid. They both really enjoy the food! I have needed to up the amount of suggested food, which has made it more expensive, but looking at the benefits to their health it’s worth it! bb. The website is easy to use and allows you to adjust delivery dates, add treats etc. rewards for referring friends and no locked in monthly.

    Helpful?
    Lfw
    1 reviews
    4 months ago
    2 out of 5 stars

    Food is excellent delivery is very…

    Food is excellent delivery is very poor. Originally food was delivered by Evri change to Amazon no time slot not delivered on the day ordered. Such a shame that the excellent food is spoilt by poor delivery.

    Helpful?
    Graham
    1 reviews
    4 months ago
    5 out of 5 stars

    Excellent product, and great service

    We were recommended Pure by our dog trainer. And he wasn't wrong. Ruby loves it.

    Helpful?
    Susan Coldrick
    1 reviews
    4 months ago
    5 out of 5 stars

    Margot loves the food.

    Margot loves the food. She is very healthy and despite being a greedy corgi her weight is always the same on Pure food. Communication with the company is excellent and food is sent out very quickly if we're running low.

    Helpful?
    Consumer
    1 reviews
    4 months ago
    5 out of 5 stars

    As always excellent service and…

    As always excellent service and communication. If I ever email to ask them something I always get a quick reply back and they couldn’t be any more helpful. Our dog also loves the food!

    Helpful?
    tracey brown
    1 reviews
    4 months ago
    5 out of 5 stars

    One Happy 13 year old furry family member with Addisons

    I have a furry family member who is 13 and has Addisons, the food he was on before he had a few toilet issues and I did some research on his food, thinking maybe the odd toilet issue was part of his illness. Found out the dry food was not the best for dogs with Addisons. 2 days ago Charlie started his pure food plan. Sounds mad but he has lots more energy, his poo's are firmer and he seems happier. He loves the food and I did as instructed for the first day. Today he has had only the pure food as he seems to love it. I have also been able to give him the treats I ordered, which he has not had treats for over a year. I am so glad I came across this company as the food really seems to be great for Charlie and his health condition. Love the fact it is great for less packaging too. I would recommend this food

    Helpful?
    Paula Tomlinson
    1 reviews
    4 months ago
    5 out of 5 stars

    Peace of mind in a chat

    I received a call this week from the customer service team, Rebecca Jones. She was a breath of fresh air with knowledge and advice. No purchasing pressure just pooch interests and if she could help in any way. I had to cancel one of my dogs subscriptions due to my exbreeding rescue having tummy upset which is sadly a recurring issue and we had accumulated a lot of pure food to use up. However Rebecca was so interested in helping me to help my pooch. I have received some samples for tender tummy problems from Pure that I would like to try and hope it agrees with my pooch so we can continue to use Pure food for her as she was thriving on it up until recently.

    Helpful?
    Susan Rose
    1 reviews
    4 months ago
    5 out of 5 stars

    Tasty

    They are excellent in contact and y dog rushes to eat his food now He used to spin it out over several hours.

    Helpful?
    Previous9101112131415Next

    The CrowdTrust Experience⭐

    Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

    Take a closer look

    Company information

    Unclaimed profile

    This profile hasn't been claimed by the business owner.

    ⭐
    Our guarantee

    We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.

    Category

    Food & Beverages