Prospect recently sold my house in Birch Hill, Bracknell, and I used the local office.
on an initial interview and sign up I was asked what price I considered to be fair for the place, which we agreed upon.
photos where taken, drawings drawn up and a description was written and all were posted.
nothing much happened in the way of interest for some time, then I realised my photos and description made no mention of the utility area, so anyone looking at my house would see a dishwasher and no means to do laundry. I asked that this be corrected, and after a few days this was amended. During the second week I noticed a further omission to their posting, my integral garage was not on the plans or admitted to in the description, My street has loads of garages but not all are owned by the property they front onto. It took a week and some lame apologies to put this right, but by now Prospect then came around to a follow up interview suggesting I could create more interest if the price was reduced. It was agreed that the price be lowered and advertised as " no upper chain " this was meant to generate more interest and hopefully get a number of prospects interested and maybe uplift the asking price. This did not happen, a firm offer came in which was even lower than my reduced price, and I was advised to accept this offer.
Prospect Estate Agents let me down by setting a timescale but not showing my premises in its best light.
I would not use them again !!!
