Review summary

Private Internet Access receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

A
Reliable service with excellent OS support

Zero problems and even has a client for my Pi.

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Always spot on with their locations and…

Always spot on with their locations and obfuscation's. The only wish I had was for better tunnels when torrenting. This is still a 5 star service though.

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Everything as advertised is provided

Everything as advertised is provided. A good service with on hand advice readily available.

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JD
GREAT SERVICE AND PRODUCT !!!!

GREAT SERVICE AND PRODUCT !!!!

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Showing 871 - 880 of 996 reviews
OA

It simply works. Beautiful interface

Never had a problem using it. To be fair, I only use it to bypass ISP snooping and organizational site restrictions. I haven't tried any fancy features like kill switch. All I've done is choose a server and click connect. The interface is beautiful btw

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PH

No problems

No problems, as I said before Trustpilot sent me on a wild goose chase to submit this review. I got a code in my email sent by Trustpilot, but could not get back to my review to enter it. So, yes, Trustpilot, and the horse you rode in on.

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BS

I love this VPN

I love this VPN, it is so easy to use, reliable, and efficient. Sincerely satisfied with this

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PD

Quick download and install of newest…

Quick download and install of newest version.

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JS

PIA fraudulent company

Be very careful giving money to this company. First they charged me in Canada for a service that does not work in Canada. That was not evident at all on their website. Now I'm out $ 80.08 and their phone number is out of service and they responded once to my e mail. They sent me an e mail with a link that doesn't work. This is FRAUD. Also if you google them you can see I'm not the only one unable to contact them. I am adding that this company did contact me by e mail after they saw review and expect me to send them all the info I have already sent. I responded but I doubt I will ever see my money. Another update...I have now been asked in 4 more e mails to send information about my purchase. Total e mails I have sent are 11 @ this point. They keep screwing me around with theses requests and then they have another one. I have given everything I can and now they want a screenshot of the purchase. So they are definitely not serious in refunding me. I cannot state enough not to use this company. I am not fighting it anymore. They can keep it, it's just too exhausting trying to get them to the the right thing. Just excuses over and over.

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OV

More than 5 years without issues

I've been using PIA for more than 5 years and tt has been incredibly reliable. I use it on my PCs and phones and the speeds are almost as not having a VPN.

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KS

great vpn

great vpn , not so much costly and works with torrents perfectly

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FC

After my 6th year of using PIA VPN....

After my 6th year of using PIA VPN, I have watched this company grow into a VPN powerhouse. PIA has servers virtually everywhere there is a need for one. PIA also updates their apps regularly. I also have watched as this company had kept their word concerning their customers privacy, while refusing to release any logs when it was demanded of them to do so, and they didn't back down. Great company, Great prices.

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DW

China to Korea to US

Been using this for years across the globe. Works great. Nice that you can choose your server and that server speeds are shown. Not sure how about these days, but at least in 2012 it could even scale the Great Firewall.

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MD

If you need for Amazon Fire, look elsewhere

Works well for most devices and systems but latest version does not work at all on any Amazon Fire device

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