Review summary

Prime Property Management is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.

Based on reviews, created with AI

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Jessica Gibson was very quick and…

Jessica Gibson was very quick and efficient, good work.

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…Kelsey Park Mansion Project managed by Leigh Parker

Leigh Parker has been handling a number of interlinked projects for Kelsy Park Mansion. Her management of the contractors and process has been very efficient and effective including overcoming problems. She has been prompt and responsive and communicated clearly and in a timely manner. Excellent work all round

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I recently reached out for assistance…

I recently reached out for assistance with a fob replacement, and Emily Forbes picked up my enquiry. She was quick to respond, professional throughout, and made the process clear and smooth. I truly felt heard and well taken care of. Thank you!

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Management pack experience

I received my management pack quickly and comprehensively. Jessica Gibson was a great help.

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All reviews

999 total • Write a review

Showing 561 - 570 of 995 reviews
AC

Our account manager Tierney Elkins is…

Our account manager Tierney Elkins is superb, very attentive, she understands when something needs to be acted on quickly and responds accordingly. My recent encounter with her concerning my property enabled me to see a couple of other options that I have. My thanks and gratitude to her thinking outside of the box.

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S

Tierney Elkins is our property manager…

Tierney Elkins is our property manager - she always replies super promptly and I am really happy with the actions she has proposed regarding building maintenance this year. Thanks Tierney, you are a star!

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N

Thanks Liam & Jorja for being so helpful and…

Thanks Liam & Jorja for being so helpful and sorting any parking exemptions we've needed so quickly! Really appreciate it. Great customer service.

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FG

Thank you Anita!

So grateful for the service Anita provided me! quick email responses and so helpful. Thank you so much!

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R.

Professional service

Tierney Elkins Has been covering my account and I have found them to be very friendly, prompt, patient with my numerous queries and to be extremely knowledgeable about matters and legislation that can be rather complicated to the lay person. Very happy and confident with the professionalism displayed.

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MH

Contacted Prime Property Management, spoke with Anita Sloan. Well Done Anita. Excellent! Keep up the good work.

Contacted Prime Property Management earlier this afternoon. My call was answered with a friendly welcome by Anita Sloan, who very promptly provided me with the relevant information I requested for. Well Done Anita. Keep up the good work.

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SB

Quick shout out to Anna in the legal…

Quick shout out to Anna in the legal department at Prime. Dealt with my issues very nicely.

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MR

I would like to thank you Stephen Wiles…

I would like to thank you Stephen Wiles and Prime team for the care and actively managing the issues at Flanders Court. Recently there was a power outage caused by local flooding which left the residents in the property without water. Stephen was personally monitoring it chasing the UKPN during unsociable hours (middle of the night) to make sure it is rectified. He was keeping the residents informed with regukar updates. The level of dedication and care is much appreciated. Well done Stephen and Prime Property Management team. My Best Wishes to you all. Kind Regards Sanjeev Rathi

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l

Leigh Parker was very helpful in…

Leigh Parker was very helpful in organising the building works and keeping me informed.

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JB

Attentive and Rational

A local power outage knocked out our water. Steve from Prime gave regular updates from 6pm until 1am, liaising well with tenants and directors. He was unflappable and put our minds at ease.

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