Jessica Gibson was very quick and…
Jessica Gibson was very quick and efficient, good work.
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4.8
Excellent
999 reviews
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Review summary
Prime Property Management is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.
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Based on reviews, created with AISee what reviewers are saying
…Kelsey Park Mansion Project managed by Leigh Parker
Leigh Parker has been handling a number of interlinked projects for Kelsy Park Mansion. Her management of the contractors and process has been very efficient and effective including overcoming problems. She has been prompt and responsive and communicated clearly and in a timely manner. Excellent work all round
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I recently reached out for assistance…
I recently reached out for assistance with a fob replacement, and Emily Forbes picked up my enquiry. She was quick to respond, professional throughout, and made the process clear and smooth. I truly felt heard and well taken care of. Thank you!
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Management pack experience
I received my management pack quickly and comprehensively. Jessica Gibson was a great help.
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Company details
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primepm.co.ukAll reviews
999 total • Write a review
Showing 491 - 500 of 995 reviews
WS
I had the pleasure of working with…
I had the pleasure of working with Aisha Rasool when I moved into an apartment managed by Prime Property. She was very helpful and quick in her engagement. She has good knowledge of the internal processes and directed me to the right people. Great to work with you Aisha!
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VS
Anita Sloan
Anita dealt with some payment queries I had over service charges and ground rent for my rental property, which are now managed by PPM & another company, rather than just the one, so there have been some minor changes to the billing structure. Anita responded quickly and efficiently to my queries - they were resolved with ease, thank you!
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mb
Hannah Gray…
I had a problem recently with a particular tenant and Hannah Gray, Prime PM was exceptionally helpful in resolving this . Hannah acted with total professionalism and discretion. Michael Barker .
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JM
Prompt and very helpful answer
Prompt and very helpful answer which set out what I should do cleraly
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RB
Jorja McDonald is a star!
We have had a few issues crop up and Jorja McDonald has been an absolute star in resolving them! she is extremely responsive, polite, helpful and gets the job done promptly. It is a real comfort to know you have someone so good at their job to rely on. We are so grateful for all of Jorja's help, she is a real asset to Prime. Thanks again Jorja!
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LM
Aisha Hopkins
Aisha Hopkins, done an amazing work with a very challenging situation regarding cladding, on the building, her endurance and perseverance was remarkable, thank you. Best
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SM
Aisha has kept us informed at every…
Aisha has kept us informed at every stage of the way to achieving the EWS1. Well done and thank you.
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LM
Prime took over as managing agents and…
Prime took over as managing agents and have worked hard to deal and solve the numerous problems that had been left unresolved by the previous managing agents - well done
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Fo
EW1S success example
Prime and in particular Aisha Hoskins has done a great job navigating through the process of obtaining the EW1S certification. We finally got it awarded; everyone has been diligent, providing updates and considering this was a relatively new law/requirement for everyone in the UK, including building management companies plus dealing with a difficult landlord, with assistance and cooperation from the lessees and our RTM they project managed the whole thing effectively.
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