Mixed experience
Some pillows arrived damaged and had to be replaced. The replacement process was smooth, but it was inconvenient for our business operations. Quality of undamaged items was good though.
10 months ago
Some pillows arrived damaged and had to be replaced. The replacement process was smooth, but it was inconvenient for our business operations. Quality of undamaged items was good though.
10 months ago
The pillows themselves are good quality and our hotel guests seem satisfied. However, shipping took longer than promised which caused some delays in our room preparations.
10 months ago
Prim Pillow handled our corporate bedding needs efficiently. The quality of their products exceeded expectations and delivery was right on schedule. Would definitely recommend for business accounts.
10 months ago
The pillows offer decent comfort at a competitive price point. Perfect for our budget hotel chain. Customer service is responsive when issues arise.
Some pillows arrived damaged and had to be replaced. The replacement process was smooth, but it was inconvenient for our business operations. Quality of undamaged items was good though.
The pillows themselves are good quality and our hotel guests seem satisfied. However, shipping took longer than promised which caused some delays in our room preparations.
Prim Pillow handled our corporate bedding needs efficiently. The quality of their products exceeded expectations and delivery was right on schedule. Would definitely recommend for business accounts.
The pillows offer decent comfort at a competitive price point. Perfect for our budget hotel chain. Customer service is responsive when issues arise.
These pillows have held up well in our luxury resort setting. Guests frequently comment on the comfort level. The investment was worth it for the positive feedback we receive. Delivery scheduling could be more flexible, but overall very satisfied.
We've been using Prim Pillow for our assisted living facility for over a year. Consistent quality, competitive pricing, and they work well with our budget constraints. The hypoallergenic options are particularly appreciated by residents with sensitivities.
Had an issue with our initial order and their team resolved it quickly. The pillows are comfortable and well-made. Only minor complaint is the packaging could be more eco-friendly.
Ordered pillows for our boutique hotel. They're comfortable and guests haven't complained, but nothing really sets them apart from other suppliers we've used.
We've placed multiple orders over the past two years. Consistent quality and reasonable prices make them a solid choice for our hospitality business.
From initial consultation to final delivery, everything was handled professionally. The team understood our specific requirements for our spa business and delivered exactly what we needed.
After six months of heavy use in our corporate housing units, these pillows are holding their shape well. Easy ordering process and helpful account management team.
Nothing particularly wrong, but nothing exceptional either. Pillows do the job and pricing is fair. Would consider other options for future orders to compare.
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Prim Pillow appears to be a business that specializes in pillow-related products or services. The company likely offers pillow manufacturing, customization, or retail services to consumers or other businesses. Based on the name, they may focus on providing quality bedding solutions or pillow-related accessories.
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Reviewers consistently report positive experiences with Prim Pillow. Customers often highlight pillows, well, quality, team. A minority mention drawbacks around mixed, mixed experience, mixed experience some, experience. Overall sentiment is strongly positive with an average rating of 3.9 stars across 12 reviews.