Easy to work with
Easy to work with. They came up with a great logo for us. They listened to what we wanted and what we liked and didn’t like. I would definitely recommend.

Premium Design Agency is a marketing and advertising firm that specializes in providing high-quality design services to businesses of various sizes. The company offers a range of solutions, including branding, graphic design, web design, and digital marketing strategies. By focusing on innovative design and effective communication, Premium Design Agency aims to help its clients enhance their brand presence and engage their target audiences. The company serves a diverse clientele, including startups, established businesses, and non-profit organizations, seeking to improve their marketing efforts through professional design services. With a commitment to delivering tailored solutions that meet the unique needs of each customer, Premium Design Agency positions itself as a reliable partner in the competitive landscape of marketing and advertising.
Premium Design Agency receives high praise for its logo and design services, with many reviewers highlighting the premium quality of the work and the attentiveness of the staff. Customers appreciate the fast and efficient process, noting that designers are receptive to feedback and make requested changes seamlessly.
Positive experiences often mention excellent communication and a straightforward workflow, making the overall experience enjoyable. However, some reviewers express frustration with slow response times after initial contact and issues with web app development, indicating that not all projects meet expectations. Despite these criticisms, the majority of feedback reflects satisfaction with the agency's creative output and customer service. Overall, Premium Design Agency is viewed positively, particularly for its design capabilities.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 52 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2024.
| Month | Average | Reviews |
|---|---|---|
| May 23 | 4.8 | 5 |
| Jun 23 | 5.0 | 1 |
| Jul 23 | 5.0 | 3 |
| Aug 23 | 4.0 | 2 |
| Sep 23 | — | 0 |
| Oct 23 | — | 0 |
| Nov 23 | — | 0 |
| Dec 23 | — | 0 |
| Jan 24 | — | 0 |
| Feb 24 | — | 0 |
| Mar 24 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 52 most recent reviews.
“They responded quickly and were helpful with my questions”
“I have a story to share with you about my experience with Premium Design Agency”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Marketing and Advertising.
| Company | Overall | Legit | Service | Website & app | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 3.6 out of 5 (good) | 4.6 out of 5 (good) | — | 52 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | 2.2 out of 5 (poor) | — | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.8 out of 5 (fair) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 3.8 out of 5 (good) | — | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.6 out of 5 (poor) | — | +111% | 1,000 |
Bottom line: Premium Design Agency is #2 of 5 on overall rating in this group. On service, Totaljobs scores higher (4.9 vs 4.3).
52 reviews of Premium Design Agency. Filter by what matters to you.
Over a year ago
Easy to work with. They came up with a great logo for us. They listened to what we wanted and what we liked and didn’t like. I would definitely recommend.
Over a year ago
The response lag time after initial contact was extremely slow. Understand you've had resources changes yet the delay was excessive.
Over a year ago
Jordan was very attentive and professional. My logo looks GREAT!
Over a year ago
Awesome creative folks and even better client service! They were patient and did amazing work. Love the final product! Jason Gilbert is the best!
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Easy to work with. They came up with a great logo for us. They listened to what we wanted and what we liked and didn’t like. I would definitely recommend.
The response lag time after initial contact was extremely slow. Understand you've had resources changes yet the delay was excessive.
Jordan was very attentive and professional. My logo looks GREAT!
Awesome creative folks and even better client service! They were patient and did amazing work. Love the final product! Jason Gilbert is the best!
They responded quickly and were helpful with my questions! I did their cheapest plan and it worked out great. They were fine with any changes I wanted to make
Process was fast, easy, and overall great. My designer listened to what I wanted, and then made it happen. It's exactly what I invisioned for my company. Thank you for helping me, this has been a dream of mine for 20 years. Now it's here.
I was in a need for my business logo and I met with this team. They did fantastic job with my new logo and they also then created my website. They are great to work with as well as prompt reply on questions and concerns. Jordan Gilbert was my project manager who provided excellent service and technical support through out the project work and after. I recommend this team for you new business logo and website.
Jordan was easy to work with, understood exactly what I was asking for and made every change as requested. Jordan's design was spot on! The entire experience was fast, efficient and easy! I'll definitely continue working with this group to help develop my brand.
I like how straightforward the whole process was. My logo was unique and good-looking.
Great communication, great designs and great customer service.
Great experience working with them so far
Excellent communication process through out while the logo and banner were being developed for my YouTube channel. After several adjustments and modifications, the final product came out fantastic. I appreciate the time and effort in responding on time with effective results. Thanks PDA, I will use you again!
So far, my experience has been great. They are so fast to answer my questions. This is my first company:) I am very busy with training dogs. But I need a logo:) To hand my design off and they are creating my logo. Makes my journey a little more bearable! Lindsey is just so delightful:) absolutely helpful! I appreciate her oversight! Because ultimately talking with her, that make me want to go with her company:) life is not a race, it’s a journey. She made the journey more bearable. Can wait for see the finished product for Klutch Dog Training. We come in Klutch when you need us most!
Premium design agency is a reliable yet trustworthy company. Their web designing services are really second to none. They've developed a professional and austhetically appealing website for my startup. I would highly recommend everyone to use their services!
They did a pretty good job with my dog training service logo, I'm very satisfied with the design that they have provided within a day
I have a story to share with you about my experience with Premium Design Agency. I contacted them in November to create a web app and went into great detail about the features I wanted. I even set a one-month deadline, which they agreed to with no additional charge. Initially, they quoted me $1,900 for the project. However, after some time, they kept adding more charges until the final cost reached $3,000! To make matters worse, they took six months to deliver the website, despite my repeated requests to expedite the process. Eventually, I asked them to just deliver the website, even if it wasn't complete. However, they demanded an additional $3,000 for something called "ADA" with a so-called "company discount" of $1,200. I refused to pay this extra charge, but they sent no letter for me to sign as they had promised. Instead, they sent me the code sources and let me use the website for only a week or two before shutting it down, claiming that "someone had reported my website to ADA," and I had to pay the extra charge to release it. After I agreed to pay, they suddenly reopened my site. It was then that I realized I couldn't trust them at all. I cloned my website and moved on from their dishonest and unprofessional behavior. Please don't make the same mistake I did and use their services. Do your research, and you'll see their phone number listed everywhere on websites as a warning. THIS IS REAL REIVEW, NOT A FAKE!!!!!!!!!!!!!!!!!!
DO NOT TRUST THEM, THEY TAKE YOUR PROJECT AS LONG AS THEY COULD SO THEY CAN ASK YOU TO GIVE THEM MORE MONEY AND EVEN IF YOU GIVE THEM MORE THEY WONT DELIVER, THE WEBSITE IS FULL OF BUGS AND, PLEASE FOR GOD SAKE, THESE GUYS JUST WANT TO TAKE YOUR MONEY, THEY COME UP WITH NUMEROUS BULLSH1T TO BAIT YOU, EXTREMELY UNRELIABLE AND UNTRUSTFUL. USE THEM AND YOU WILL REGRET I WARN YOU.
Amazing services provider they have given me amazing logo designs that I haven't expected, I just told my vision what I wanted they have come with 3 different ideas and all were beyond my expectation. looking forward to work with you again guys.
These people owe me $1200, they are bait and switch artists. DO NOT USE THEM
I have been with Premium Design Agency for years and it was time for a website and logo update. I'm so happy with the results. My website and logo look great, both Annalise and Harvey who took care of these for me were fantastic and understood exactly the look i was aiming for. Premium Design Agency have always been quick to respond if you have any questions or need any help, Harvey is also very lovely and very helpful. Thank you
Premium Design Agency is a marketing and advertising firm that specializes in providing high-quality design services to businesses of various sizes. The company offers a range of solutions, including branding, graphic design, web design, and digital marketing strategies. By focusing on innovative design and effective communication, Premium Design Agency aims to help its clients enhance their brand presence and engage their target audiences. The company serves a diverse clientele, including startups, established businesses, and non-profit organizations, seeking to improve their marketing efforts through professional design services. With a commitment to delivering tailored solutions that meet the unique needs of each customer, Premium Design Agency positions itself as a reliable partner in the competitive landscape of marketing and advertising.
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