Great communication
Really appreciated the prompt communication and expert guidance given throughout the whole process by our solicitor.

10 months ago
I really appreciate how easy and pleasant Laura and Quinton made everything and the EWay app definitely helps simplify everything.
10 months ago
Very patient with an old lady who has never had to sell a house before
Really appreciated the prompt communication and expert guidance given throughout the whole process by our solicitor.
Was a very stressful process and was sometimes made more stressful by Premier Property Lawyers. We was mostly told there were no new updates or progress when we asked but then found shortly after there was 10 tasks to complete asap. PPL done the searches last which takes the longest time instead of doing them from early on in the process. Felt like we did most of the work for PPL. Solicitors had miss read very important documents which nearly lost us over 15k of our equity and then was asking myself and my Mortage broker to sort the problem and speak with Mortage lender. The solicitor had lost our signed documents and was chasing us for them the day before completion. Overall very unprofessional and unhappy with this experience and would not recommend Premier property lawyers to anyone! For the price of PPL and having to do all the work for them is just ridiculous. I have contacted the estate agents who recommended this solicitors and recommended them to look at different solicitors as I wouldn’t want this experience to happen to other people moving house.
Our Conveyancer, Emma who took our case on for the last few weeks was very professional and prompt with correspondence. The Conveyancer we originally had was not. He did ignored our instructions and proceeded in the way he wanted to. This cost us an additional 4 months and several thousand pounds. I would not recommend.
BRILLIANT THANKS VERY MUCH. EMAILS PHONE CALLS KEEPING ME UP TO DATE. AND GIVING ME ADVICE ON CHANGE OVER . LIVED IN MY EX PROPERTY OVER 40YRS SO I HADN'T A CLUE HOW THAT THINGS HAPPENED BUT WAS GUIDED IN THE RIGHT DIRECTION. MANY THANKS
A very impersonal company you cannot ring and talk to anyone at what is a stressful time.you have to download ,print then sign and return your documents an are not kept in the loop regarding any movements on your case unless you query it .
Amy (Holt) was very professional & efficient whilst being approachable & extremely helpful during the, at times, challenging process of selling my Father's property via POA. Amy kept me up to date & informed during every step of the procedure. Thank you, Amy. I would & indeed have, recommend Premier Property Lawyers to friends & family.
Efficient and friendly service throughout . Nothing was too much bother and each time we phoned or asked a question ,Amy was there to respond or email quickly . Amys replies were concise , reassuring and helpful.The entire service was easy to understand and we would not hesitate to use them again .Thank-you.
The service provided was very personable and a stress free experience with premier property lawyers
Amy was very helpful during the property case. I called her a number of times throughout it with questions/queries about certain documents and she answered with great experience and knowledge on the subject matter. I also found the eWay portal to be very helpful and stress free when accessing documents relating to the case, of which Amy also helped me to navigate through. As I am a first time buyer, this process was made easier and clearer with her help and involvement which I am very grateful of. I wish her all the best and I thank her for helping me purchase my first home.
I just wanted to say a personal a huge THANK YOU to Emily Flatly for her efforts a perseverance with getting the exchange completed on for my property. Emily kept her calm & professionalism in what was a very stressful and complex procedure, that dragged out for months. I could not have gone through this process without Emily's support, her responsiveness has been second to non, always there to guide help & support. I would highly recommend Premier Property Lawyers to anyone wanting sell or buy a property.
Regular contact using email and the portal, although the portal isn't easy to use on a phone but is on a laptop
Amy Holt is great. She is professional and thorough. I am updated regularly so I don't have to keep chasing her. I am very pleased with the service she's providing and have already recommended her to family and friends.
So far so good, the portal is great at keeping us upto date too on the process. Have only spoken to our conveyancer once but she was really helpful! Still early days though but so far so good!
Suzella has been great all the way through. She has been very helpful and kept me well informed with the process. The online portal is a great tool too and keeps you up to speed and gives you a visual of the process. There were issues along the way from other parties, but Suzella handled it perfectly and it would have gone on for much longer if it wasnt for her.
We had the pleasure of working with Mr. Itzhak Nahaboo from Premium Property Lawyers as our conveyancer during a property purchase that spanned approximately five months. Throughout the process, Mr. Nahaboo provided clear and patient guidance, responding promptly and thoroughly to all our queries. As a first-time buyer, I had several apprehensions, but Mr. Nahaboo’s support and professionalism helped ease those concerns and made the entire transaction considerably smoother. His expertise and approachable manner were truly reassuring. I would not hesitate to recommend Premium Property Lawyers and Mr. Nahaboo for any future conveyancing needs.
Imran made the process really easy and stress free for us! He responded very quickly and answered any questions we had. Always kept us informed along the process and made buying a house feel so easy and stress free!! I would 100% use you in the future. Thankyou so much Samantha Gibson and William singleton
Ray Munroe has been professional, knowledgeable and proactive in getting back to me with answers to my questions. No issues so far
Jacob Clarke dealt with the sale of my Property and purchase of a new property recently. Jacob was really quick with any queries and responses. I never had any issues with getting hold of Jacob via phone or email and they were answered either same day or emails the next day if sent later on in the day. I was always kept up to date with how everything was moving along. The purchase took 6 weeks to complete which was amazing as my house had already sold. I would definitely recommend Jacob personally to anyone else looking to sell their house and would not hesitate to use Jacob again if I was looking to to sell in the future.
Amazing service, Imran has been so helpful throughout. Great communication and very informative, managed to get us ready well in advance of the rest of the chain. He unfortunately had to put up with the other solicitors in the chain that were useless but he was absolutely brilliant. Thank you so much, would highly recommend.
TLDR : Avoid using this company. 4 months since process started and no end in sight. Still trying to resolve issues from 4 months ago I'll start by saying this is the first time I'm trying to buy a home and a process that is usually annoying and longwinded has become horrible and nerve wracking with these solicitors. They don't explain anything to you and offer no help with the process whatsoever. We got to the point where you have to show source of funds and both me and my wife updated our documents. After this I must've had at least 4 emails asking me to send my documents to show source of funds. First I updated older statements but then had no idea what else they needed. I kept asking and getting no reply only to find out after about 3-4 weeks of asking that my conveyancer had been on holiday. Someone else working there took pity on me and told me which other documents they needed. The documents I had to send were very easy to get hold of and I sent them in about 5 mins after I knew what they needed... We are now about 4 months and 1 week into the process and there is no end in sight. The solicitors are still trying to find out the answers to questions they have been asking for the past 4 months. Every update we get is something like "we had an answer but we're not satisfied". What answer? What are they not satisfied with? Good luck finding out :) Last thing we did was pay £80ish for some checks however we were "not satisfied" with the result so hey ho...who needs £80 anyway right? During these 4 months I've asked about 3 times for this to be escalated and have been ignored completely. Two or three times I've asked for someone else to be put in charge of my process and have been ignored. In conclusion if you actually want to buy a house pick a different solicitor that doesn't just charge you for months of no results.
Based on analysis of 45 reviews rated 1-2 stars for Premier Property Lawyers
“It the worst customer service I have ever received”
“Communication was terrible hardly ever answered emails and had to leave several voicemails before I was phoned back ,...”
“Lots of different people managing case and mistakes not being rectified without multiple chasing emails (still awaiti...”
“Due to the failure of PPL my young Daughter and I are homeless and PPL are withholding a significant amount of my sal...”
“Lots of different people managing case and mistakes not being rectified without multiple chasing emails (still awaiti...”
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Premier Property Lawyers is a conveyancing service provider that specializes in simplifying the process of moving home for individuals and families. The company offers personalized support through dedicated conveyancers who guide clients through each step of their property transactions. By utilizing innovative technology and a commitment to outstanding customer care, Premier Property Lawyers aims to reduce the stress associated with property moves. The firm operates on a straightforward pricing model, featuring fixed fees and a "No Sale, No Legal Fee" guarantee, ensuring that clients only pay for services rendered if their property transactions are successfully completed. Regulated by the Council of Licensed Conveyancers, Premier Property Lawyers is dedicated to maintaining high standards of service, catering primarily to homeowners looking for a reliable and efficient conveyancing solution.
Premier Property Lawyers receives overwhelmingly positive feedback, with many customers praising the excellent service and efficient processes. Reviewers highlight the helpfulness and professionalism of staff, particularly noting the ease of use of the eWay app for tracking progress. Many express satisfaction with the prompt communication and regular updates throughout their property transactions. However, some critical voices mention issues with the eWay system, citing server errors that hindered access to files, which detracted from their overall experience. A few customers express frustration, labeling their experiences as disappointing and questioning the firm's reputation. Despite these concerns, the majority of reviews reflect a high level of satisfaction with the service provided.
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