It was quick,reliable and accurate.I…
It was quick,reliable and accurate.I requested to change the date and platinum list staff Mr.Marwan helped me immensely to do so.I am really thankful for his meaningful service.
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4.5
Excellent
100 reviews
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💬Hasn't replied to negative reviews
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Review summary
Platinumlist Tickets is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Mr sherouk from platinumlist is the…
Mr sherouk from platinumlist is the best👌very helpful, thank you!!!
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I bought ticket to Nurlan Saburov…
I bought ticket to Nurlan Saburov concert which was cancelled. And my cart was canceled before. I asked them to refund to my other account. Which they refused. And asking me to get letter which is possible only if I visits bank and get it. Which is not possible during work hours. I’m running after them to get my money back
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Fraud company, harassment of customers
These are a fraud, scam company that needs to be investigated. The customer service rep Mohab is a harasser, and is mentally sick. He harassed me for 11/2 hours straight without addressing my issue. This man needs help as after a point I was messaging him just to se how much he enjoys torturing customers. He himself says it was his pleasure at the end. My issue: I’ve been trying to book tickets for weeks. Email reps did not solve my problem and gave me multiple reasons instead. Then I was told to contact via WhatsApp. By then my payment to book any tickets are not going through. Yet they don’t realize and keep insisting I book more expensive seats since the cheaper ones sold out due to them not responding for weeks on end. I refuse to pay extra and tell them to price adjust. That’s where Mohab came in and well I don’t have anything good to say about him. His behavior would get him banned from working again in most other countries. This company is a SCAM for keeping guys like Mohab and anyone who chats with him will know what I mean. Platinumlist still has not responded see to my wattsapp message via their manager nor price adjusted tickets.
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Company details
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platinumlist.net
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Showing 21 - 30 of 96 reviews
A
For the Backstreet Boys concert I…
For the Backstreet Boys concert I waited for hours then I was early in line for the tickets got good tickets paid then the page went down. Trying to reach out to them is really difficult. Didn’t get a refund. Now booked tickets to a beach in khobar. Paid extra for full refund. I didn’t get a receipt with the breakdown of how much I paid and now I want a refund waited in chat for hours, no one. Now I find out to get a refund that I paid for I need to email them with documents and refund within 7 to 15 days. This is ridiculous.
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MD
Efficient and very user-friendly…
Efficient and very user-friendly prompts.
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