Pitbull Audio Reviews

Pricing is very competitive and Fernando accommodates all my needs!

A volume pot was missing from the pre-amp that I ordered

Great communication and service in general. Always happy with Pitbull. Thank you!

Great product great price . Shipped fast and got here quick. Power amp in a pedal form factor that runs on 9V so it is pedal board friendly! Who could ask for more but wait there is. The bright switch is effective at raising the higher frequency spectrum so super low volume use retains a bit of sparkle and bite. Simple, effective, LOUD! If it were lost or stolen I'd buy it again. No hesitation.

Customer service was outstanding!

Good price and fast delivery. Packaging was also good.

I have made several purchases from Pitbull Audio. They are very responsive. Prices are reasonable and customer service is top-notch! Highly recommend.

Great dealer and great cable

Great price and service

Thanks for the communication about my order.

Great cable! I just assumed it had a silent plug. This one does not.

Very fast shipping Thank you

I have been searching for Gibson nubuck guitar straps everywhere since they were discontinued a while back. Found the tan one on your site added to cart and then found it was on sale...Wahoo. Fast shipping, what else can I say. Thanks!

Great seller! Quick shipping and great response.

This is my second purchase from Pitbull Audio and I have been extremely pleased with each one. Their price for each was very good, they packed each very well, and they shipped each very promptly. I highly recommend Pitbull and am so very pleased with each of the two items I purchased from them.

Great service and best deal for me !

I've purchased from them a few times now and have always had a positive experience. Both times I had reached out to them, they were responsive, professional, friendly, and accommodating. This most recent time, I'd hit them up on their chat asking if they had an ETA on when an out of stock item would be back. They got my email and later that day let me know that they'd ordered one from the manufacturer for me. You really can't ask for more! Free two-day shipping is appreciated as well. Pitbull will continue to get my spending dollars. Oh! And check out their exclusives, they've got some amazing exclusive colorways.

The item arrived quickly and well packaged. Would shop with them again.

I hate writing negative reviews and I usually talk myself out of doing it but the experiences I've had with this shop are very frustrating. My first purchase was a fender Strat back in September of 2024. It was a Friday so I was told by Fernando to make the purchase that day so their techs can check the guitar out and set it up before I drive 2 hours and pick up the following day because their techs aren't in on the weekends. I arrive, take the guitar out of the box and it was very obvious that the guitar wasn't checked or set up. The dude at the register said I can come back on Monday when their techs are in but it's a 2 hour drive one way and a trip like this has to be planned in advance and planned out with my family. I just ended up paying my local luthier to check everything and set the guitar up. I text Fernando about the situation and he said to let him know if I needed anything else and he'd take care of me. December of 2024 I find another guitar I'm interested in so I text Fernando asking if he'd be able to help me out a little more on the price. No reply so I just placed the order. I made the trip to their shop a couple days later, check the guitar out and left. Got home and put the guitar under a light and noticed imperfections under the clear coat of the paint and also witness lines. I let Fernando know and he tells me that they had another in stock but it also doesn't look good and asked me to return the guitar so they can send them back to Ibanez for a replacement. I asked if it would be straight exchange or if they had to refund the order. He confirmed that it would just be an exchange. I pack the guitar up and bring I to FedEx to send I back. I receive a refund confirmation a few days later and ask Fernando about it. He said his team missed that it was an exchange but are sending the guitars back to Ibanez that day. I was told they should see the replacements mid to late February. I constantly lurk on reverb and other sites for this guitar and noticed they had listed one of these guitars on Reverb mid January and he never got back to me about it. I was pretty upset about that so I just told myself that I should just drop the entire thing with this shop. I hop on reverb again yesterday and notice that they listed the guitar I returned so I send him a text with the link to the reverb ad asking what was going on. He ignored my question and just replied with "we got a new one late last week" Very unorganized and because of that, their word means nothing. I have all of this in text. What made me upset about the refund is PayPal was offering 0% APR on the order which is why I asked and he confirmed that it would not be refunded and it would just be an exchange as soon as they received a replacement. I try to support small business especially in this industry but these experiences were so bad and unnecessary and also could have been avoided if they were just honest and organized. Reach out to me if you would like to talk. Fernando has my number. I'm not expecting anything tho, considering the customer service I've encountered.

Excelent custom service. Fast shipping, good prices. You, guys.. are the best!!