Travis Jones
1 reviews•Contributor
over 2 years ago
Easy transaction
Easy transaction, quick response and delivery, and willing to price match.
Helpful?
TrustScore
4.8
Excellent
95
1
0
0
4
100 reviews in total
Over a year ago
Great pricing...great service...respectful of their customers...
Over a year ago
Nobody does service like Pitbull Audio. Not only did I get a killer deal on a bass, but with the points I purchased a case for it and a pair of drumsticks
Over a year ago
Great customer care great prices and fast shipping!
Easy transaction, quick response and delivery, and willing to price match.
Customer service I had a small problem and they fixed it had the product that I needed. It was shipped and received in a reasonable time.
Both Andrew and Fernando jumped to the pump big time to process/ship my order at light speed. Fantastic service, and all with a smile! You can't get better than that!
Ariel Hernandez personal service. He did everything right.
Fernando was extremely helpful. Great customer service.
product as described, fast shipping and good points program.
The owner and staff are amazingly helpful in every way that it comes to getting the gear I need, even if they have to track it down for months because it's hard to get! Love this place!
Ordered high-end headphones, only to receive a defective pair. Attempts to contact customer service for a resolution were met with silence. Disappointed and unlikely to trust them again.
Ariel and team at PBA have been great! Recently started ordering from them and it's been seamless. I also appreciate the excellent communications. They've moved into my small group of trusted shops to turn to when I'm looking for music gear.
Pitbull always comes through. Items are updated in real time on their website (a big plus) and shipping is always super fast. They are my go to for so many items.
Amazing deal and guitar was perfect!!!
Prompt notifications and quick shipping
Fast to the door service.
I've ordered multiple times (3 or 4) from Pitbull Audio and never had any problems. They ship promptly, have good deals, and a solid rewards program too.
Best place online to purchase any of your music needs! They know their stuff! You can talk to any associate. They are very courteous and attentive to your needs! As for the REWARDS points, you never lose them! You just accumulate them and use them when you need them! They also run specials deals throughout the year! Thanks Pitbull Audio! Keep up the GOOD work!
Good discounts, gear arrived super fast, and the point system keeps me coming back!
Great transaction. Gear was exactly what I was expecting. Packaging was A+. Will buy from again
Always get what I've purchased in just a couple days. Good selection of products.
Fast service, great price. Appreciated the quick shipping and great service. Will definitely recommend them to others.
Excellent purchasing and payment options
Based on analysis of 4 reviews rated 1-2 stars for Pitbull Audio
“Package arrived damaged and no response back from seller”
“I'm not expecting anything tho, considering the customer service I've encountered”
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Pitbull Audio is a prominent retailer of pro audio equipment, musical instruments, and DJ gear, located in San Diego. The company offers an extensive selection of over 250 top brands, catering to musicians, audio professionals, and DJs. Their product range includes recording microphones, guitars, studio monitors, and various accessories, ensuring that customers can find the gear they need for both personal and professional use. With a commitment to customer satisfaction, Pitbull Audio provides several services, including fast and free shipping on qualifying orders, a 30-day easy return policy, and a rewards program that allows customers to earn points on their purchases. The company aims to create a seamless shopping experience for its clientele, which consists of both novice and experienced musicians looking for authentic audio products and expert advice on setups and solutions.
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Reviewers consistently report positive experiences with Pitbull Audio. Customers often highlight great, service, pitbull, fast. A minority mention drawbacks around guitar, back, fernando, text. Overall sentiment is strongly positive with an average rating of 4.8 stars across 100 reviews.
