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HomeInsurancePDSA Pet Insurance Reviews

PDSA Pet Insurance

4.35 out of 5 stars
4.35 out of 5 stars
4.3
|Great|60 reviews

TrustScore

4.3
4.35 out of 5 stars
Great
5 out of 5 stars
48
4 out of 5 stars
3
3 out of 5 stars
0
2 out of 5 stars
0
1 out of 5 stars
9
60 reviews in total

Review summary

PDSA Pet Insurance receives consistently positive reviews. Customers particularly appreciate service, though some mention concerns about customer service.

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Based on reviews, created with AI

Featured Reviews

4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
Beck Smithson
Beck Smithson
1 out of 5 stars
1/5

I know this is a charity however they…

I know this is a charity however they really shouldn't be. Absolutely appealing service. Originally started going on 6 m...Read more

0
0
🔥 High engagement
POPULAR
Kate Taylor
Kate Taylor
1 out of 5 stars
1/5

Awful left my distressed dog in pain

After enduring endless phone menus, I finally spoke to someone who sent me a link to download the app. They expected my ...Read more

0
0
🔥 High engagement
POPULAR
Genevieve Hac
Genevieve Hac
5 out of 5 stars
5/5

Explained well

I sent an enquiry & received an email promptly explaining that they might be able to help me with my dogs needs. Things ...Read more

0
0
🔥 High engagement
POPULAR
Jenny Houghton
Jenny Houghton
5 out of 5 stars
5/5

Bradford branch

Wonderful people..kind, gentle and understanding! Thank you Jenny Houghton

0
0
🔥 High engagement

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N Owen
N Owen
1 reviews
3 months ago
5 out of 5 stars

Amazing service

Amazing service, Oscar (the cat) and I are very grateful.

Helpful?
Anne King
Anne King
1 reviews
3 months ago
5 out of 5 stars

Wonderful helpful and knowledgeable…

Wonderful helpful and knowledgeable staff, so empathetic and I am so glad I am with them now

Helpful?
Marie Clegg
Marie Clegg
1 reviews
3 months ago
4 out of 5 stars

Staff are very friendly and helpful

Staff are very friendly and helpful whenever I call in or phone

Helpful?
Sushan B
Sushan B
1 reviews
3 months ago
1 out of 5 stars

The man at reception forces you to make…

The man at Aston reception forces you to make a “contribution”. Why is it called a contribution if he insists I should pay £25! Talked to others in there they felt the same. When you can’t make the “contribution” he embarrasses you! And I did make a generous contribution on the previous visit although I am a free service! There is a way to speak to people and I would happily give it if I was spoken to respectfully! Just because I’m on benefits now I shouldn’t be looked down upon

Helpful?
MRSGILLIANMORRISON
MRSGILLIANMORRISON
1 reviews
3 months ago
5 out of 5 stars

The price and expertise everyone is…

The price and expertise everyone is pleasant and helpfull

Helpful?
Mojo McC
Mojo McC
1 reviews
3 months ago
5 out of 5 stars

The best 👌 and pdsa in Tollcross are…

The best 👌 and pdsa in Tollcross are brilliant for anyone amazing to have them vets ❤️ very highly recommended 🐕 🐈 🐇 🐦 🦜 🐶 🦎 Vets now at charing Cross to for pet lovers open 24/7. ThEy will cover enything your pets need 😉

Helpful?
Philip Flannagan
Philip Flannagan
1 reviews
3 months ago
5 out of 5 stars

My experience with PDSA was traffic

My experience with PDSA was traffic, very helpful staff from start to Finnish, I couldn't praise them enough , top marks.

Helpful?

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John Nisbet
John Nisbet
1 reviews
3 months ago
5 out of 5 stars

Vets and staff are so caring

Vets and staff are so caring, everything is about you pet. Marvellous service.

Helpful?
Rebecca Smith
Rebecca Smith
1 reviews
3 months ago
5 out of 5 stars

The PDSA has been an absolute saviour…

The PDSA has been an absolute saviour for me, my circumstances changed because of my own illness and my pets before were insured. Without the PDSA I would have had to give up my pets which literally save my life every day. I'm so incredibly grateful to the PDSA.

Helpful?
Ann
Ann
1 reviews
3 months ago
5 out of 5 stars

The vet I seen was very friendly…

The vet I seen was very friendly helpful and made me feel comfortable

Helpful?
Catherine Edwards
Catherine Edwards
1 reviews
3 months ago
5 out of 5 stars

I had exceptional care for my pet Piper…

I had exceptional care for my pet Piper and she was looked after very well indeed. They talked me thru everything and gave me follow on advice. The staff were very friendly, polite, and made me feel happier about the treatment my dog would receive. I can’t thank you all enough for all your help.

Helpful?
Cheryl Plummer
Cheryl Plummer
1 reviews
3 months ago
5 out of 5 stars

Without the PDSA I could not afford…

Without the PDSA I could not afford treatment for my pet

Helpful?
customer
customer
1 reviews
3 months ago
5 out of 5 stars

Always a good experience with the Pdsa.

Always a good experience with the Pdsa.

Helpful?
customer
customer
1 reviews
3 months ago
5 out of 5 stars

Excellent prompt response

Excellent prompt response

Helpful?
Betty hodge
Betty hodge
1 reviews
3 months ago
1 out of 5 stars

What a waste of time had 2 cats insured…

What a waste of time had 2 cats insured with these had to make a claim for 1 cat by the time they take the excess of £75 then the vet wanting a admin charge was pointless taking the insurance out was only for £130. Then all the performance with the hub, really cant be bothered gonna save my money in the bank and take a risk.

Helpful?
Syeda Ahmed
Syeda Ahmed
1 reviews
3 months ago
5 out of 5 stars

The advice I spoke to was really calm…

The advice I spoke to was really calm and really helpful. She told me that hat I need to do and was very clear about it.

Helpful?
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