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HomeInsurancePDSA Pet Insurance Reviews

PDSA Pet Insurance

4.35 out of 5 stars
4.35 out of 5 stars
4.3
|Great|60 reviews

TrustScore

4.3
4.35 out of 5 stars
Great
5 out of 5 stars
48
4 out of 5 stars
3
3 out of 5 stars
0
2 out of 5 stars
0
1 out of 5 stars
9
60 reviews in total

Review summary

PDSA Pet Insurance receives consistently positive reviews. Customers particularly appreciate service, though some mention concerns about customer service.

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Based on reviews, created with AI

Featured Reviews

4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
Beck Smithson
Beck Smithson
1 out of 5 stars
1/5

I know this is a charity however they…

I know this is a charity however they really shouldn't be. Absolutely appealing service. Originally started going on 6 m...Read more

0
0
🔥 High engagement
POPULAR
Kate Taylor
Kate Taylor
1 out of 5 stars
1/5

Awful left my distressed dog in pain

After enduring endless phone menus, I finally spoke to someone who sent me a link to download the app. They expected my ...Read more

0
0
🔥 High engagement
POPULAR
Genevieve Hac
Genevieve Hac
5 out of 5 stars
5/5

Explained well

I sent an enquiry & received an email promptly explaining that they might be able to help me with my dogs needs. Things ...Read more

0
0
🔥 High engagement
POPULAR
Jenny Houghton
Jenny Houghton
5 out of 5 stars
5/5

Bradford branch

Wonderful people..kind, gentle and understanding! Thank you Jenny Houghton

0
0
🔥 High engagement

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Shannon Dennis
Shannon Dennis
1 reviews
3 months ago
5 out of 5 stars

Staff are absolutely amazing and…

Staff and receptionists are absolutely amazing and lovely at Stoke PDSA! My pet is blind and they were all so thoughtful and kind. Really happy with how they treated her, thank you!

Helpful?
Alan
Alan
1 reviews
3 months ago
5 out of 5 stars

The PDSA is a godsend

The PDSA is a godsend for people like me who need their pet, want them to have proper vet care but couldn't necessarily afford vet bills.

Helpful?
Customer
Customer
1 reviews
3 months ago
5 out of 5 stars

Pdsa the people's pets friend

My experience was made great firstly by the lovely young lady on reception when she said I could have an appointment for tomorrow , saw my face and went through to see the vet ! On returning with a big smile , said we could wait .Secondly the vet was lovely and gave Tiffany a full going over . We left feeling very relieved and relaxed !

Helpful?
Jordan Moore
Jordan Moore
1 reviews
3 months ago
5 out of 5 stars

My we cat had to get her leg amputated…

My we cat had to get her leg amputated every single person at the PDSA were absolutely amazing the best service I could ever ask for

Helpful?
Georgia Davies
Georgia Davies
1 reviews
3 months ago
5 out of 5 stars

My little girl tink was very silly and…

My little girl tink was very silly and ate the nectar of a lilly in the bunch of flowers my partner had for me for our anniversary I panicked rang the emergency number and they offered me an appointment straight away after explaining what she had done all the staff were absolutely amazing with me and tink very gentle and caring and very welcoming and also didn't shame me for being a bad cat mam for not knowing lillys were poisonous thank you ever so much without you it could have been very very bad 🙂 ❤️

Helpful?
Mrs ursula s a jeske
Mrs ursula s a jeske
1 reviews
3 months ago
5 out of 5 stars

Thank you PDSA Aberdeen hospital for…

Thank you PDSA Aberdeen hospital for your fast help and treatment plan The whole vet/nurse the whole team in Aberdeen and the whole PDSA I'm ever so grateful for you all I honestly think you all deserve more than 5 ⭐⭐⭐⭐⭐

Helpful?
Helen Lambert
Helen Lambert
1 reviews
3 months ago
5 out of 5 stars

Visited Coventry pet Hospital with my…

Visited Coventry pet Hospital with my poorly cat. The staff were wonderful and really put my mind at rest. The hospital was spacious and clean. The staff were very knowledgeable and friendly. The service was excellent and the treatment was totally free. I made a donation which was simple and straightforward to do.

Helpful?

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Daniel T
Daniel T
1 reviews
3 months ago
4 out of 5 stars

PDSa is the only option for low income…

PDSa is the only option for low income families to be able to keep pets. I feel lucky to have this service

Helpful?
AJ
AJ
1 reviews
3 months ago
5 out of 5 stars

I’ve only ever had good experiences…

I’ve only ever had good experiences with kind veterinarians. I’m so grateful that the PDSA exists.

Helpful?
Leigh Hill
Leigh Hill
1 reviews
3 months ago
5 out of 5 stars

Excellent care received

My dog recently received excellent veterinary treatment at PDSA Pet Hospital Cardiff. The vet who saw her was kind and caring.

Helpful?
M sexton
M sexton
1 reviews
3 months ago
5 out of 5 stars

Extremely helpful and informative

Extremely helpful and informative

Helpful?
Sara Khademi
Sara Khademi
1 reviews
3 months ago
4 out of 5 stars

Thanks so much to the PDSA

Thanks so much to the PDSA, I am a new client and PDSA helped me to have two lovely cat as no longer I am worried about expensive veterinary, Although I need to pay for treatments but it’s affordable and I hope there would be more charities like this that helps animals and their owners, because in my opinion animals make our life more beautiful. If one day I have a good job I wanna donate a lot of money to help animals. Thank you PDSA

Helpful?
Paula
Paula
1 reviews
3 months ago
1 out of 5 stars

Nobodys got bk to me after requesting a…

Nobodys got bk to me after requesting a app fr my cat fr flea prevention treatment on online request forn .so emailed and someone replied to a question i asked about my other cat but not to my question about nobody getting bk to me about the other cats app !

Helpful?
Colin Adams
Colin Adams
1 reviews
3 months ago
5 out of 5 stars

PDSA BASILDON

I contacted pdsa basildon via the website for an appointment for my dog and was given an appointment within a few days. I waited a little over my appointment time but this is to be expected due to the volume of pets, emergencies ect. My pet was examined and medication was given there and then on a repeat prescription. After 3 days I can already see the difference in my staffies arthritis and he is walking and even running again so much better. I'm so pleased I took him regardless of the wait.

Helpful?
Sam
Sam
1 reviews
3 months ago
1 out of 5 stars

Just like another reviewer has said

Just like another reviewer has said, the gentleman at Aston PDSA demands a contribution and is very abrupt. I have always made contributions but this time I couldn’t but his whole approach was demeaning. Stop calling it a contribution when you are demanding it from us. Contribution means you give what you can and I’ve always given more than my fair share! Sort your staff out

Helpful?
Julie  O'Brien
Julie O'Brien
1 reviews
3 months ago
5 out of 5 stars

Lovely helpful vets and receptionists

Lovely helpful vets and receptionists

Helpful?
JOHN CONSTANTINE
JOHN CONSTANTINE
1 reviews
3 months ago
5 out of 5 stars

Without the PDSA thousands of animals…

Without the PDSA thousands of animals would suffer unnecessarily. The vets and staff are a God send Can't thank them enough for there help and care of animals.

Helpful?
Jojo
Jojo
1 reviews
3 months ago
5 out of 5 stars

PDSA help for the needy

Thank God I was accepted by the PDSA this time around. I moved home just over 2 years ago and called the PDSA Bow to update my details and was told that I would have to try another vet because they couldn't take my pet. I was devastated because I had always made contributions but I kind of understood. My cat Max 7 years old is an indoor boy although we have an enclosed garden. Max recently started limping intermittently and I was worried sick. I got an appointment immediately. The staff and vets were wonderful. This was a free appointment but I donated £30 anyway. I felt it was a small price to pay. I have always contributed to my pet/s treatments. I am a state pensioner. My daughter was allowed to take Max for the appointment because I cannot often get out now, I have severe asthma and COPD and, at the moment, still recovering from a viral infection. Max was treated like a Prince. The vet was so kind, knowledgeable and helpful. Thank you PDSA Bow. The receptionists and pharmacy were wonderful. Can I just say that as a 'patient' of the PDSA for around 12 years (on and off) I have witnessed many people coming into the clinic with pedigree dogs, arriving in big cars and they often said I will donate something after I have seen the vet but they never did. No judgement we can all feel the pinch no matter what our circumstances but please try not to take our PDSA for granted. Please try to give a donation. What would we do for our pets if we didn't have the PDSA Bow?

Helpful?
Roseann
Roseann
1 reviews
3 months ago
5 out of 5 stars

Can't thank the staff enough for the…

Can't thank the staff enough for the help they have given my dog. Simply outstanding at what they do

Helpful?
Lynn
Lynn
1 reviews
3 months ago
5 out of 5 stars

Always kind and helpful very kind

Always kind and helpful very kind

Helpful?
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