2 hours ago
While the service was good and the staff friendly, there was a delay in getting an appointment. The repair was effective, but I wish they had better communication about the wait time.
2 hours ago
The service was fine, but I didn't feel like I received personalized attention. The technician did his job, but it felt very generic. I hope for a more tailored experience next time.
2 hours ago
Payne Furnace has an amazing support team! They handled my concerns quickly, and the technician was so friendly. I felt valued as a customer, and my furnace works perfectly now!
2 hours ago
The technician was nice and fixed my issue, but I expected a bit more in terms of customer service. Overall, it was okay but could have been more engaging.
While the service was good and the staff friendly, there was a delay in getting an appointment. The repair was effective, but I wish they had better communication about the wait time.
The service was fine, but I didn't feel like I received personalized attention. The technician did his job, but it felt very generic. I hope for a more tailored experience next time.
Payne Furnace has an amazing support team! They handled my concerns quickly, and the technician was so friendly. I felt valued as a customer, and my furnace works perfectly now!
The technician was nice and fixed my issue, but I expected a bit more in terms of customer service. Overall, it was okay but could have been more engaging.
I had a great experience with Payne Furnace. The technician was professional and explained everything clearly. My furnace is now working perfectly, but the scheduling process could be a bit smoother.
Payne Furnace exceeded my expectations! Their thoroughness in checking my heating system was impressive. I feel much safer knowing my furnace is in top condition. Worth every penny!
From the first call to the technician leaving my home, Payne Furnace provided a professional experience. They explained everything thoroughly and left my space clean. Very pleased!
I called Payne Furnace during a cold snap, and they were able to send someone out the same day! The technician was quick and got my furnace running again. Great job!
I was very happy with the service from Payne Furnace. The technician was not only skilled but also took the time to answer all my questions. Scheduling was a bit tricky, but the service made up for it.
I appreciated the quality of the work done by Payne Furnace, but I was frustrated with the wait for an appointment. They need to improve on their scheduling process.
The initial service was good, but I was disappointed with the follow-up. I had issues after the repair, and it took longer than expected to get someone to respond. Would have appreciated better support.
The team at Payne Furnace was fantastic! They were prompt, knowledgeable, and had my furnace up and running in no time. Highly recommend!
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Payne Furnace is a business that specializes in providing heating solutions and services, including the installation, maintenance, and repair of furnaces and related equipment. The company likely serves both residential and commercial clients, ensuring efficient and reliable heating systems to meet customer needs.
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Payne Furnace receives a generally positive reception, with many customers praising the professionalism and efficiency of their technicians. Reviewers highlight the quality of work, noting that their furnaces are functioning well after service. The promptness of the team, especially during urgent situations, is also commended, with several customers appreciating same-day service. However, there are notable concerns regarding the scheduling process, as many express frustration with delays and a lack of personalized attention. Some customers feel that follow-up communication could be improved, particularly when issues arise post-service. Overall, while Payne Furnace excels in service quality and technician expertise, there is room for improvement in customer engagement and scheduling efficiency.
