Nicola was knowledgeable on the package…
Nicola was knowledgeable on the package we purchased. Gave information we needed without asking. Very polite and customer friendly. We’re looking forward to booking our next excursion through Nicola.
Nicola was knowledgeable on the package we purchased. Gave information we needed without asking. Very polite and customer friendly. We’re looking forward to booking our next excursion through Nicola.
Excellent service from both Kathryn and Amanda Both ladies were patient and understanding
Helpful with all my questions and rapid response when needed.
It's my first time booking such a cruise, and the agent (Charlene) was very helpful with her advice, and answering the dumb questions that a first timer like me will inevitably have
Very helpful in building this trip
Charlene was very helpful and even stayed later to secure the booking. She was very informative and helpful. Now looking forward to going on the cruise. Thanks
The representative we dealt with namely Charlene Snaith was brilliant. She searched for the cruise that best met our needs and nothing was too much trouble. We weren’t pressured in any way and were given plenty of time to make a decision. We would definitely recommend Panache Cruises if you’re looking to book a cruise. was brilliant. She searched for the cruise that best met our need
Great service from Panache, I picked up an email link re a Mediterranean cruise with Cunard. As I was using the link, a very helpful consultant (Charlene) picked up the chat box and we checked the package and what was included. She suggested I check out the deck plans and she would call me back within five minutes. Having called me back with a great selection of cabin numbers over three decks we booked exactly what we wanted.. Paid the deposit and within five minutes all the confirmations came through.. Have even had a email from Cunard welcoming to up up coming cruise.
Very good. Thanks
Helen is always very helpful and efficient.
Panache cruises do everything and more to find the perfect cruise for clients. Communication is excellent and nothing is too much trouble, just as they say. Nicole is so helpful and knowledgeable and she happily explains every aspect of the cruise. Nicole clearly has a lot of experience and shares this readily with her clients. We have booked twice with Nicole in recent weeks because she fills us with confidence. Thank you again Nicole! We are looking forward to our trips.
I rang for information about a cruise I had seen on line. I spoke to Scott who was extremely helpful and patient. I felt he had worked to get me a good deal and therefore ended up booking the cruise.
Scott Perry was very helpful me in booking our first ever cruise.
Booked a trip to Vietnam/Cambodia/Mekong. Great service from Georgia at Panache Cruises. Very polite, helpful, knowledgeable and prompt on supplying information and quotes for cruise/holiday.
Katy has arranged several cruises for us and they have all been well managed. Panache is a good agency with knowledgeable and helpful staff.
Friendly, professional and excellent pricing
As my husband is a first time cruiser it was very important to get it just right. Scott was extremely patient with us, answered all our questions, and helped us find the best cruise for our needs. I feel confident that he will answer all our future queries without delay, and that he gives a hundred percent to ensure satisfaction.
Karhryn Waites, our cruise connoisseur, was very quick to respond and she really got what was important to us, even though we were booking the cruise whilst on holiday in the middle of nowhere in South Africa. Thanks so much and we’re very excited for our first Cunard cruise. Five stars well earned and deserved!
Once again Catherine has taken over our onboard booking and given us additional discounts and the security of a UK based agent with ease and professionalism.
My wife and I have never been on a cruise before and, therefore, I wanted to explore what the options for going on a yacht cruise would be. Amanda Cunliffe from Panache Cruises has been absolutely marvellous! She excellently and patiently helped me explore what the various cruise types entails. Her empathetic approach enabled me to understand, articulate and refine my requirements; which she was then able to use to identify the best options available to meet what I was looking for and from there negotiate on my behalf the best value pricing. For the record, we eventually settled on a cruise across the Mediterranean with Emerald Cruises. Amanda has guided me thoughtfully and thoroughly through the booking process and promises she will be alongside us all the way up-to and including the return home from our trip. This is reassuring and bodes well for the future as we intend to embark on further yacht cruising holidays. In my view Amanda truly embodies the Panache Cruises mantra of “Nothing is too much trouble”
Based on analysis of 3 reviews rated 1-2 stars for Panache Cruises
“Panache ask for a review immediately after booking when customers have not had the complete experience”
“Panache ask for a review immediately after booking when customers have not had the complete experience”
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Panache Cruises is a specialist in luxury cruising, offering a diverse array of ocean, river, expedition, and yacht cruises for discerning travelers. With a team that boasts decades of experience in the luxury cruise sector, the company is dedicated to providing personalized service tailored to each client's specific preferences and needs. Their commitment to customer satisfaction is reflected in their "Nothing Is Too Much Trouble" philosophy, ensuring that every detail of the cruise experience is meticulously planned. Targeting affluent travelers seeking high-quality, bespoke cruise experiences, Panache Cruises emphasizes financial security by being fully ABTA and ATOL bonded. Customers can expect award-winning service, a best price guarantee, and the opportunity to earn reward points when booking their luxury vacations. For those planning to set sail in 2025, 2026, or 2027, Panache Cruises aims to create unforgettable journeys on the world's finest cruise lines.
Panache Cruises receives overwhelmingly positive feedback from customers, highlighting exceptional service and a seamless booking experience. Reviewers frequently praise the knowledgeable and friendly staff, such as Jill and Joe, who provide prompt responses and personalized assistance throughout the booking process. Many express confidence in the agents' ability to handle their requests, making the experience enjoyable and stress-free. The company's commitment to customer satisfaction is evident, with clients noting the ease of communication and the attentiveness of the team. While there are a few isolated complaints regarding specific issues, they are vastly outnumbered by the positive experiences shared. Overall, Panache Cruises is highly regarded for its outstanding service and expertise in cruise bookings.
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