Review summary

PAIR Mobile receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

LK
I went into pair had problem with my…

I went into pair had problem with my phone they fixed it within minutes two girls lovely love the shop

M
Stay away from Pair

Not very happy with them at all, went online, paid for a new battery for my iPhone 13 mini. Went to the crescent shopping centre which was 45 mins away on a Saturday to be told to come back on Monday. Came back on the Monday to be told they didn’t have it in stock, should have told me that on the Saturday! Asked for a refund 3 weeks ago and have being totally ignored, no reply. No reply is a reply so gonna take this further and look to be compensated for my expenses as well. Do yourself a favour and stay away from Pair, worst customer service ever!

TB
Phone repair

I had a problem with my phone , I went into Pair Blanchardstown today & they were able to fix it there & then. The young lady I dealt with was so helpful. I would highly recommend Pair

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All reviews

594 total • Write a review

Showing 581 - 590 of 590 reviews
IC
5 out of 5 stars

I went to Blanchardstown to get an…

I went to Blanchardstown to get an advice on a broken phone, technician was amazing, he explained exactly what happened to the phone, some chip got damaged, gave me a discounted price for the battery as well and had done it the same day, 5 stars all the way

Date of experience: November 22, 2020

sw
5 out of 5 stars

A real find!

I dropped and smashed my phone screen.I knew that the phone was gone but really wanted to save the non-backed up data. Peeyush(and I may not be spelling his name properly-Apologies!)in Dundrum,Pair,successfully transferred all my data to my new phone.As another reviewer has said here Peeyush inspires confidence.He is calm,confident,explains clearly(essential for an older customer like myself!)believes in service and obviously likes his job! Siobhan.

Date of experience: November 4, 2020

M

M.T

US

1 out of 5 stars

Poor screen replacement quality / forgot to give me a refund

I went to pair to get my screen fixed on my iPhone .it took 1 hour to do and payed€120 for it . I later realised that my phone was not the same after and that the screen was not of good quality . I asked for a refund and got my old screen back . The refund didn’t come through and I had to go back a second time to finally get it a week after they told me i would get my refund , so deceiving ,unprofessional And are not reliable wouldn’t recommend

Date of experience: September 18, 2020

U
5 out of 5 stars

Saved my day

I need to praise Peeyush from Dundrum Pairmobile. He resurrected my phone twice. For the first time when my screen broke and nothing on it could be seen. A different repair shop told me that the phone was gone, but Peeyush just went and fixed it fantastically. And just today he also fixed a charging issue I had with the same phone. He did it as a courtesy within half an hour and completely free of charge. No words can express how much I appreciate this.

Date of experience: September 1, 2020

BN
5 out of 5 stars

Amazing service

iPhone 8 Plus smashed from an object falling on it in the gym. Contacted pair mobile whilst working from home. They had a courier out to pick up my phone within 30 minutes. It was collected, fixed and dropped back to me within 3 hours. Absolutely amazing service would 100% recommended.

Date of experience: August 20, 2020

FR
4 out of 5 stars

was in liffey valley…

was in liffey valley yesterday.......called to pair mobile right beside car phone ware house........excellent service............nice people behind desk, friendly and knew their stuff................many thanks

Date of experience: August 7, 2020

RO
5 out of 5 stars

Fantastic help getting my Nixon Mission…

Fantastic help getting my Nixon Mission SS paired with my phone again. Quick and free of charge. Thanks from a very satisfied customer.

Date of experience: August 1, 2020

J
5 out of 5 stars

Brilliant. Totally recommend

Couldn’t rate the service from Peeyush who runs the Dundrum Pair Mobile higher. Don’t normall bother to write reviews but on this occasion really felt it was deserved. Had to get a repair done on an unusual curved phone of my daughters... had rung around a few places ... he was the only one that filled me with any confidence ... everyone else a little terrified of it. He could not have been nicer ... phone now perfect. Will definitely use Again in the future.

Date of experience: July 8, 2020

JC
1 out of 5 stars

Bad - unbelievable!!!

I paid a deposit for a battery replacement for my Xiaomi Mi 4c phone on 20th Oct. I was told that the replacement battery would have to be ordered and would take two weeks. Three weeks later I got a text to say that the part had arrived. I called to the shop in Swords the next day and when I called back I was told that they had ordered the wrong part. I asked them to re-order the part and was told it would take another two weeks. That was on 10th Nov. I am still waiting for the replacement battery. Unbelievable!!!

Date of experience: December 14, 2017

JR
1 out of 5 stars

Not trust worthy !

I handed in my phone for a screen repair Monday, and they told me it would take 1 hour to fix, to be fair they were close to closing, but they told me the technician would take care of it first thing next morning. Next day after work (16:45) i came to pickup my phone, but i could not get it, due to the "glue still drying". they then told me i could pick it up Wednesday, but only 1 hour after the technician was meeting in. I the asked to see my phone (that i could see her having in her hand at the repair stand). But she wouldn't let me. The whole thing leaves me with a feeling that they forgot to fix my phone, (this is of course bad, but still human.) But i could have been without the lie`s, i am got a offer for repair for 155euro and chooses them only because they offered a "same day repair", as i already had a price from another vendor 110 euro 2-3 day repair. I will update this later, to tell if they build me full price.

Date of experience: August 5, 2015

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